You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
liyi
4 months agoExplorer | Level 4
After uninstalling Dropbox Dash, I get the error "A JavaScript error occurred in the main process"
hi mike,
I encountered similar startup error message after uninstalling dropbox dash (as printscreen). kindly advise if there's a fix, thanks 🙂
- 4 months ago
Hi liyi,
It's possible that there's a background process still running. Since you've disabled Dash as a startup app, try restarting and attempting the deletion again.
Alternatively, you can open Task Manager and look for a Dropbox Dash process running that you can end, then attempt the deletion again.
If this doesn't work, let us know and we can reach out via email to take a deeper look.
Thanks,
Ben
liyi
Explorer | Level 4
I found Dropbox Dash in the Startup Apps list and turned it OFF.
But i cannot finish removing Dash, following these steps:
"if you click on the Open Folder button next to the toggle (from the above instructions), it will take you to the install location:
- Go up one folder level to Programs
- Select Dropbox Dash and delete it"
it says that the file is in use but i've already uninstalled it:
please advice further, thanks!
BenDBX
4 months agoCommunity Manager
Hi liyi,
It's possible that there's a background process still running. Since you've disabled Dash as a startup app, try restarting and attempting the deletion again.
Alternatively, you can open Task Manager and look for a Dropbox Dash process running that you can end, then attempt the deletion again.
If this doesn't work, let us know and we can reach out via email to take a deeper look.
Thanks,
Ben
- liyi4 months agoExplorer | Level 4
thanks ben and jay!
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!