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Forum Discussion
liyi
4 months agoExplorer | Level 4
After uninstalling Dropbox Dash, I get the error "A JavaScript error occurred in the main process"
hi mike,
I encountered similar startup error message after uninstalling dropbox dash (as printscreen). kindly advise if there's a fix, thanks 🙂
- 4 months ago
Hi liyi,
It's possible that there's a background process still running. Since you've disabled Dash as a startup app, try restarting and attempting the deletion again.
Alternatively, you can open Task Manager and look for a Dropbox Dash process running that you can end, then attempt the deletion again.
If this doesn't work, let us know and we can reach out via email to take a deeper look.
Thanks,
Ben
liyi
Explorer | Level 4
I found Dropbox Dash in the Startup Apps list and turned it OFF.
But i cannot finish removing Dash, following these steps:
"if you click on the Open Folder button next to the toggle (from the above instructions), it will take you to the install location:
- Go up one folder level to Programs
- Select Dropbox Dash and delete it"
it says that the file is in use but i've already uninstalled it:
please advice further, thanks!
BenDBX
4 months agoCommunity Manager
Hi liyi,
It's possible that there's a background process still running. Since you've disabled Dash as a startup app, try restarting and attempting the deletion again.
Alternatively, you can open Task Manager and look for a Dropbox Dash process running that you can end, then attempt the deletion again.
If this doesn't work, let us know and we can reach out via email to take a deeper look.
Thanks,
Ben
- liyi3 months agoExplorer | Level 4
thanks ben and jay!
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