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Forum Discussion

tescobedo8's avatar
tescobedo8
New member | Level 2
3 years ago

Why can I only back up specific folders?

I just started using the back up feature in Dropbox but it seems to only back up 3 folders: DOWNLOADS, DESKTOP & DOCUMENTS. I don't keep important stuff in any of these.  How do I select my 2 most important folders?  It doesn't seem to let me choose.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    tescobedo8 wrote:

    I just started using the back up feature in Dropbox but it seems to only back up 3 folders: DOWNLOADS, DESKTOP & DOCUMENTS. I don't keep important stuff in any of these.  How do I select my 2 most important folders?  It doesn't seem to let me choose.


    You can't just select any folder. The backup feature only works with the key folders in your profile, such as Desktop, Documents and Downloads. It can't be used to backup just any folder from your computer. If you want other folders to sync, you'll need to move them into your Dropbox folder.

     

    • DavidAshcroft's avatar
      DavidAshcroft
      New member | Level 2

      I have the same issue.  If thats the only folders that DROPBOX can backup then its useless to me.  I send a request to DROPBOX support and the only answer was to put everything in the six assigned DROPBOX folders.  This product should allow us to pick any folders.  DROPBOX should support our way of work not make the world conform to their limited contraints.  No other software package I use hasany such restrictions.  

      • Clayton K.1's avatar
        Clayton K.1
        Helpful | Level 7

        Also just learned that folders have to be in their default locations. Not cool. My OS drive is 500GB; my data drive is 3TB. All my profile folders (Documents, music, etc.) are on my larger drive, but DB won't back them up because they're not in the \users\xxxxx folder. Really disappointing.