You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
DBMcNic
2 years agoHelpful | Level 6
What happens if I don't update to the new Dropbox for MacOS?
I have Dropbox on my M1 MacMini, M1 Macbook Air, old 2015 MacBook Air (all three on Monterey 12.6.3) as well as my iPad Pro and iPhone 13. On the computers, my DropBox folder is in users/{myname}/Dro...
- 2 years ago
By default, new files added to the account from the site or another device would sync as online-only on your machine, but you can still mark them as available offline.
Files will still sync as normal, and yes, you'd need to change your aliases if any apps of programs need to locate the Dropbox folder.
Jay
Dropbox Staff
Hi DBMcNic, thanks for messaging the Community.
The new version of the Dropbox desktop application on Mac OS will move the Dropbox folder into the CloudStorage folder primarily, and can only be stored on your local disk.
You can find out more changes from this on this article. If you choose to upgrade or not, files will still sync from one device to another like normal.
Once the rollout is complete, all users on Mac OS 12.5 or above will be running this version, so it would eventually upgrade to this version.
If you have any further queries, feel free to message back.
jwisser
2 years agoHelpful | Level 6
Jay wrote:If you choose to upgrade or not, files will still sync from one device to another like normal.
Jay, I think this is the core of the comms problem Dropbox has around this update. If this is true, then there is simply no reason to "upgrade" to the new version of the app, which provides an inferior experience.
If Apple will at some point forcibly EOL the old version of Dropbox, Dropbox needs to communicate that (along with the expected timeline) to customers. If this change isn't actually required by Apple, but is being pushed by Dropbox for some other reason, then Dropbox needs to own up and clearly communicate that to customers. As it stands, the message you're sending to long-time customers is "Upgrade to this limited version of our software for no reason. There's no consequence for not doing so except constant vigilance against our suggestions to upgrade."
Can you provide a clear explanation of the benefit to Dropbox customers of accepting this upgrade, rather than just staying on the current, working version?
- CarloUK2 years agoExplorer | Level 4
Perfect exactly what I was thinking. I use Dropbox for all the things in the previous version. The new version and its file location is something I do not want or will subscribe to. If forced I will just delete Dropbox and move to the Apple version as I only have Apple devices.
- fssbob2 years agoCollaborator | Level 10
CarloUK: When you say "all the things in the previous version", I'm curious what you're referring to. Not being able to place the Dropbox folder on an external drive is definitely a disadvantage. But other than that, I haven't seen any loss of functionality.
- CarloUK2 years agoExplorer | Level 4Well im no expert but I like the current version as its right there in my finder. Available whether i am online or not. Synced to all my other apple devices. Its not hidden in some obscure directory and possibly going to my apple cloud. Plus a lot of my other apple devices have old ios versions so the new dropbox version may cause a bunch of issues i can do without. Ill read up some more. Maybe its time to drop dropbox and go with apple cloud drive. Looks like its the same as the new dropbox roll out
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!