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Forum Discussion
What does 'refresh to update' on my offline files mean? How can I do it?
I have a number of folders set as "Make available offline" on my iPad. Generally this works fine, but sometimes I get the yellow exclamation mark icon and "Refresh to update". Can someone please tel...
I just find out that for dropbox version 142.2, you can refresh by going to Account --> Manage Offline Files --> on the top right hand coner, there is a refresh logo.
Lusil
Dropbox Staff
Dropbox StaffCan you post how you solved this? Mine does this as well.
Dropbox said "We're aware of this bug and working to fix it."
It's 2019, and dropbox still can't do the one thing it is suppose to do - sync your file. Come on guys this is an unacceptable situation. Most of my offline files say "refresh to update". Finding the nearly hidden refresh button does nothing!!! Please.
Update - I found that the folders that were not updating had sub folders. If you open each sub folder under the main folder (the one that says "refresh to update")... that clears the refresh to update Yellow Exclaimation...
- Lusil
Thanks, Lusil and joliver332. I did also notice this, however it can be cumbersome to open up every embedded folder to force teh update. It would be better if the dropbox app could have a forced synchronization button etc.
Chris
Agreed. At the very least, change the message to say "Open folder to update", and lose the utterly confusing word "Refresh" (when there is no way of doing it).
I just find out that for dropbox version 142.2, you can refresh by going to Account --> Manage Offline Files --> on the top right hand coner, there is a refresh logo.
Wow!! Think of the kudos they would have gained if they had told us!! But I'd like to know what it actually does... I wouldn't want it to re-download my entire file collection!
Just clicked it, and so far as I can see it is doing just what it should!! Many thanks for spotting that.
- You are welcome😊 i guess there are more people having this issue too so hope they find this post.
