We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
mbriney
12 months agoHelpful | Level 6
Viewing Backups from regular mobile phone app rather then browser.
In regards to having to open up a browser on my mobile phone to be able to view any files that are in the "Backups" section of dropbox..
This has made things very troublesome by not allowing everything to be read via the normal dropbox mobile app. I understand the principle of having the major "backups" be in a different segment of dropbox.. but it shouldnt be that hard to access all the files. Maybe inside the regular current Dropbox app, feature a button that allows you to actually open the files that are in this "backups" section? OR maybe create another "Dropbox Backups" app that will allow us to remotely view these backup files without having to go thru the hassle of opening up a browser on the phone and try and track things down?
If I search for a file from within the dropbox app, that is located in the "backups" portion... it will show up, but wont allow you to view it. Just throws an error, with no mention of having to actually access it via a browser even. It wont even allow you to go into the file info to be able to see exactly where its located or if it IS located in the "backups" portion. Its just tedious and a pain. There has to be an easier way.
- Mechteld68New member | Level 2
Hi Nancy and Mbriney,
I'v the same wish. Is it allready possible to get acces to my backup files on de phone-app?
- RichSuper User II
Mechteld68 wrote:
Is it allready possible to get acces to my backup files on de phone-app?
No. The new Backup functionality is only accessible via a browser.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!