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Forum Discussion

mbriney's avatar
mbriney
Helpful | Level 6
2 years ago

Viewing Backups from regular mobile phone app rather then browser.

In regards to having to open up a browser on my mobile phone to be able to view any files that are in the "Backups" section of dropbox..

This has made things very troublesome by not allowing everything to be read via the normal dropbox mobile app. I understand the principle of having the major "backups" be in a different segment of dropbox.. but it shouldnt be that hard to access all the files. Maybe inside the regular current Dropbox app, feature a button that allows you to actually open the files that are in this "backups" section? OR maybe create another "Dropbox Backups" app that will allow us to remotely view these backup files without having to go thru the hassle of opening up a browser on the phone and try and track things down?

If I search for a file from within the dropbox app, that is located in the "backups" portion... it will show up, but wont allow you to view it. Just throws an error, with no mention of having to actually access it via a browser even. It wont even allow you to go into the file info to be able to see exactly where its located or if it IS located in the "backups" portion. Its just tedious and a pain. There has to be an easier way.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Welcome back to the Community, mbriney, and thanks for your feedback! 

     

    I’ve passed it along to our team on your behalf, and they’ll take it into account.

     

    If you need something else though, don’t hesitate to nudge me.

    • Mechteld68's avatar
      Mechteld68
      New member | Level 2

      Hi Nancy and Mbriney,

       

      I'v the same wish. Is it allready possible to get acces to my backup files on de phone-app? 

       

       

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II

        Mechteld68 wrote:

        Is it allready possible to get acces to my backup files on de phone-app? 


        No. The new Backup functionality is only accessible via a browser.

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