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Forum Discussion

Darryl M.4's avatar
Darryl M.4
Helpful | Level 5
2 years ago

Vault on Desktop is going away (macOS)

Boohoo! Just received this message when starting the macOS upgrade wizard.   I'd just started using this about 6 months ago. Sigh.
desktop
Dropbox Vault
Mac
  • Hannah's avatar
    Hannah
    2 years ago

    Hey Darryl M.4, thanks for reaching out to us today.

     

    We really appreciate your feedback about this and I will make sure that your comments are passed along to our team.

     

    Indeed, on the latest Dropbox for macOS update, you will no longer be able to access Vault through the Dropbox desktop app.

     

    However, you can still access your Vault on our website and the Dropbox mobile app.

     

    Let me know if you have any questions.

Zaniac's avatar
Zaniac
Explorer | Level 4
2 years ago

Version 184.4.6543, "Up To Date."

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Zaniac, as it seems you're on the new File Provider version of the Dropbox desktop application, then the Dropbox Vault is no longer available for your version. You will only be able to access the Vault from the site.

  • Zaniac's avatar
    Zaniac
    Explorer | Level 4
    2 years ago

    Thank you. That's a shame.

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