You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Darryl M.4
2 years agoHelpful | Level 5
Vault on Desktop is going away (macOS)
Boohoo! Just received this message when starting the macOS upgrade wizard.
I'd just started using this about 6 months ago. Sigh.
- 2 years ago
Hey Darryl M.4, thanks for reaching out to us today.
We really appreciate your feedback about this and I will make sure that your comments are passed along to our team.
Indeed, on the latest Dropbox for macOS update, you will no longer be able to access Vault through the Dropbox desktop app.
However, you can still access your Vault on our website and the Dropbox mobile app.
Let me know if you have any questions.
Megan
Dropbox Staff
Hi Zaniac, let's jump right into this!
You mentioned that you have some issues locating your Vault locally.
Could you hover your mouse over your little Dropbox icon, next to your WiFi on the menu bar, and check both the syncing status and the version of the app you're using?
Are you on the new macOS for File Provider?
Keep me posted, and we'll take it from there!
Zaniac
2 years agoExplorer | Level 4
Hi Megan,
There is no "Get Started" link, which means that, for some reason, the update isn't available for me, although I don't think I have a complicated setup. There is, however, this:
[Removed as per Community Guidelines]
But there is no explanation of how to move it there if I need to move it.
- Zaniac2 years agoExplorer | Level 4
Version 184.4.6543, "Up To Date."
- Jay2 years agoDropbox Staff
Hi Zaniac, as it seems you're on the new File Provider version of the Dropbox desktop application, then the Dropbox Vault is no longer available for your version. You will only be able to access the Vault from the site.
- Zaniac2 years agoExplorer | Level 4
Thank you. That's a shame.
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