You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

cloxbox's avatar
cloxbox
Explorer | Level 4
4 months ago

Using Dropbox on an external drive with Mac OS File Provider?

Hi,   I am a long time paying customer of Dropbox. I'm very happy with the service.   The major reason I have chosen Dropbox over other cloud storage services is the ability for me to sync to...
Desktop
FAQ
Install
Mac
Setting up the apps
cloxbox's avatar
cloxbox
Explorer | Level 4

Thank you for your reply Mark. That is unfortunate.

 

Can anyone at Dropbox at least help me with how to hold off on updating my system such that I can wait until this incompatibility is resolved?

Mark's avatar
Mark
Icon for Super User II rankSuper User II
4 months ago

At the moment its just a case of dont update to the new one within the Dropbox menus, and I assume, not upgrading the Apple OS. 

 

There isnt actually anything to resolve, unfortunately, the new set up is by design and working as intended. At least until Apple changes things it wont be changing back.

  • BenDBX's avatar
    BenDBX
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi cloxbox,

     

    We've just announced the beta rollout of external drive support for macos on File Provider. You can read more here.

     

    Thanks,

    Ben

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!