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Forum Discussion

JayBee1711's avatar
JayBee1711
Explorer | Level 4
8 years ago

undo changed folder name

Hello,   the dropbox folder in finder on my macbook has a new name (dropbox (...)) since I tried the business version. Now I quitted the business version, but that name stays and I can't change it ...
Setting up the apps
  • Jane's avatar
    Jane
    8 years ago

    Hey JayBee1711, 

     

    Thanks for following-up! Here are the steps: 

     

    #1. Unlink the Dropbox desktop application. Once you do, Dropbox will prompt you to sign in. Please don't sign in just yet and close the Dropbox application.

     

    #2. Open your Terminal app (Located at /Applications/Utilities/Terminal)

     

    #3. Copy and paste the following line to display hidden files on your computer:

     

    defaults write com.apple.finder AppleShowAllFiles YES

     

    Then press Enter.

     

    #4. Go to where your "Dropbox (JaneACompany)" folder is located the delete the grayed out "Dropbox" folder shortcut from there:

     

    - Open a Finder window.
    - Navigate to the folder path where you have your "Dropbox (JaneACompany)" folder.
    - Delete the grayed out "Dropbox" folder shortcut from there.

     

    #5. In Finder, rename your "Dropbox (JaneACompany)" folder to just "Dropbox".

     

    #6. In the Terminal app, copy and paste the following line to re-hide hidden files in Finder:

     

    defaults write com.apple.finder AppleShowAllFiles NO

     

    Then press Enter.

     

    #7. Restart Dropbox from Applications and sign in to your account.

     

    Hope this helps you resolve this issue. If you have further questions, please let me know in your reply, I'd be glad to follow-up! 

     

    Kind regards, 

    JaneA

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff

Hey JayBee1711, 

 

Thanks for reaching out on Community for that!

 

I'd be glad to work on that with you. Just a quick question, are you on a mac or on a Windows computer? 

 

Looking forward to hearing back from you. 

 

Kind regards, 

JaneA

JayBee1711's avatar
JayBee1711
Explorer | Level 4
8 years ago

@ JaneA

 

MacBook ;-)

 

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago

    Hey JayBee1711, 

     

    Thanks for following-up! Here are the steps: 

     

    #1. Unlink the Dropbox desktop application. Once you do, Dropbox will prompt you to sign in. Please don't sign in just yet and close the Dropbox application.

     

    #2. Open your Terminal app (Located at /Applications/Utilities/Terminal)

     

    #3. Copy and paste the following line to display hidden files on your computer:

     

    defaults write com.apple.finder AppleShowAllFiles YES

     

    Then press Enter.

     

    #4. Go to where your "Dropbox (JaneACompany)" folder is located the delete the grayed out "Dropbox" folder shortcut from there:

     

    - Open a Finder window.
    - Navigate to the folder path where you have your "Dropbox (JaneACompany)" folder.
    - Delete the grayed out "Dropbox" folder shortcut from there.

     

    #5. In Finder, rename your "Dropbox (JaneACompany)" folder to just "Dropbox".

     

    #6. In the Terminal app, copy and paste the following line to re-hide hidden files in Finder:

     

    defaults write com.apple.finder AppleShowAllFiles NO

     

    Then press Enter.

     

    #7. Restart Dropbox from Applications and sign in to your account.

     

    Hope this helps you resolve this issue. If you have further questions, please let me know in your reply, I'd be glad to follow-up! 

     

    Kind regards, 

    JaneA

    • JayBee1711's avatar
      JayBee1711
      Explorer | Level 4
      8 years ago
      It's solved. Thx!!!
      • Zed's avatar
        Zed
        Icon for Dropbox Staff rankDropbox Staff
        8 years ago

        Hey JayBee1711, we're glad to hear it is resolved! I'll let Jane know!

         

         

        Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community?

         

        Click here to access the survey.

         

        Thank you.

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