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Forum Discussion

Christopher L.5's avatar
Christopher L.5
New member | Level 1
10 years ago

"This file is locked for editing" Why can I not open my own file in my own dropbox?

Several files that were created by me and stored within my dropbox now come up with the message "This file is locked for editing" followed by name of file, followed by "You can open the file as read-only". Yet all other folders and files are fine. Please advise.

  • Based on your evidence you should submit a ticket at  www.dropbox.com/support

    Meanwhile you could try an older version of DB if you are now running 3.20.1

     

     

     


    This thread is now closed.  Click here to ask a new question on the community.

  • Rick_M's avatar
    Rick_M
    Experienced | Level 13

    You have to close the program that is editing the file. This is an OS issue, not a DB issue.

     

  • Paul M.1's avatar
    Paul M.1
    New member | Level 1

    Funny that it's an OS issue but if you end the dropbox task and open the file it is no longer locked.  After a period of time it locks it again and again if you end dropbox it clears the lock.  Sounds more like a dropbox bug to me - perhaps related to the dropbox collaboration feature.

  • Christopher L.5's avatar
    Christopher L.5
    New member | Level 1

    Hi Rick. When you say "You have to close the program that is editing the file" The file was created in Microsoft Excel so do you mean I should close that and then try again?

  • John H.103's avatar
    John H.103
    New member | Level 1

    I have two computers, a Lenovo Laptop (windows) and an IMac. I can update files only on the Lenovo. When I try to use the IMac I always get the "This file is locked for editing" message and can only use the "read only" option. 

  • John H.103's avatar
    John H.103
    New member | Level 1

    regarding the above "read only" problem - does anyone have a solution?

  • Rick_M's avatar
    Rick_M
    Experienced | Level 13

    The file "lock" is not AFIK "sync'd" by dropbox. Turn off computer power and try again.

     

  • John H.103's avatar
    John H.103
    New member | Level 1

    I've turned off computer power to both devices more than once. This is not the solution. Anything else you can suggest?

  • Rick_M's avatar
    Rick_M
    Experienced | Level 13

    Reboot sometimes removes spurious locks. Not today.  It DOES sound like some program opens at startup and opens the file (possible as an MRU - most recently used) for editing. IOW it is an OS problem, not a DB problem.

  • Rick_M's avatar
    Rick_M
    Experienced | Level 13

    Based on your evidence you should submit a ticket at  www.dropbox.com/support

    Meanwhile you could try an older version of DB if you are now running 3.20.1

     

     

     


    This thread is now closed.  Click here to ask a new question on the community.

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