You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Christopher L.5
10 years agoNew member | Level 1
"This file is locked for editing" Why can I not open my own file in my own dropbox?
Several files that were created by me and stored within my dropbox now come up with the message "This file is locked for editing" followed by name of file, followed by "You can open the file as read-only". Yet all other folders and files are fine. Please advise.
Based on your evidence you should submit a ticket at www.dropbox.com/support
Meanwhile you could try an older version of DB if you are now running 3.20.1
This thread is now closed. Click here to ask a new question on the community.
- Rick_MExperienced | Level 13
You have to close the program that is editing the file. This is an OS issue, not a DB issue.
- Paul M.1New member | Level 1
Funny that it's an OS issue but if you end the dropbox task and open the file it is no longer locked. After a period of time it locks it again and again if you end dropbox it clears the lock. Sounds more like a dropbox bug to me - perhaps related to the dropbox collaboration feature.
- Christopher L.5New member | Level 1
Hi Rick. When you say "You have to close the program that is editing the file" The file was created in Microsoft Excel so do you mean I should close that and then try again?
- Rick_MExperienced | Level 13
Yes, and let the file "sync' before reopening. I have even seen people double click on excel and not realize they have two open instances because one window conceals the other window.
http://www.amsys.co.uk/2014/03/word-excel-powerpoint-file-locked-editing/
Note that dropbox does not sync temp files.
- John H.103New member | Level 1
I have two computers, a Lenovo Laptop (windows) and an IMac. I can update files only on the Lenovo. When I try to use the IMac I always get the "This file is locked for editing" message and can only use the "read only" option.
- John H.103New member | Level 1
regarding the above "read only" problem - does anyone have a solution?
- Rick_MExperienced | Level 13
The file "lock" is not AFIK "sync'd" by dropbox. Turn off computer power and try again.
- John H.103New member | Level 1
I've turned off computer power to both devices more than once. This is not the solution. Anything else you can suggest?
- Rick_MExperienced | Level 13
Reboot sometimes removes spurious locks. Not today. It DOES sound like some program opens at startup and opens the file (possible as an MRU - most recently used) for editing. IOW it is an OS problem, not a DB problem.
- Rick_MExperienced | Level 13
Based on your evidence you should submit a ticket at www.dropbox.com/support
Meanwhile you could try an older version of DB if you are now running 3.20.1
This thread is now closed. Click here to ask a new question on the community.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!