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From before the time of the 3 host limit, so they have been working fine. \n \n Now, I suspect after some updates, the db client...","body@stringLength":"850","rawBody":"

I have had DB free installed on the same 5 Xubuntu machines for years. From before the time of the 3 host limit, so they have been working fine.

Now, I suspect after some updates, the db client is starting and does not seem to be linked to an account. So, It starts the browser and then tries to launch the web based link method. Except the website throws \"This computer is already linked to a Dropbox account\" error. So the web site seems to think the machine is still linked.

v95.4.441 of the client on 18.04 LTS

I can't unlink the clients because it doesn't think its linked. Also, I don't want to remove dropbox and re-install as I don't want to be limited to just 3 machines..

Is there a way to persuade the client it is linked ?

Thx

","kudosSumWeight":0,"postTime":"2020-04-25T04:18:49.867-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:desktop","text":"desktop","time":"2020-01-27T05:59:16.968-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Error Messages","text":"Error Messages","time":"2019-05-28T12:52:28.567-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:Linux","text":"Linux","time":"2018-07-05T12:28:02.809-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDQ","node":{"__typename":"Tag","id":"tag:Setting up the apps","text":"Setting up the apps","time":"2019-05-29T04:29:42.050-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:414053_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2457},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

I have had DB free installed on the same 5 Xubuntu machines for years. From before the time of the 3 host limit, so they have been working fine.

v95.4.441 of the client on 18.04 LTS

I can't unlink the clients because it doesn't think its linked. Also, I don't want to remove dropbox and re-install as I don't want to be limited to just 3 machines..

Is there a way to persuade the client it is linked ?

Thx

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Hi BogBeast1; happy Monday!

BogBeast1 wrote:\n
I can't unlink the clients because it doesn't think its linked. Also, I don't want to remove dropbox and re-install as I don't want to be limited to just 3 machines..
\n

\n

Can you please elaborate on this part for me or forward me a screenshot of the problem so I can have a look too?

As you know, if you're a Basic user and you linked more than three devices prior to March 2019, all of your previously linked devices remain linked normally, however, if you'd like or need to link a new device - or re-link a previously linked device - you must unlink devices until you come below your limit. After this you can link your new devices, up to the limit of three.

You can see the list of your connected devices here:

https://www.dropbox.com/devices

Additionally, you can sign-in to your Dropbox account and access your files on any device through our website at www.dropbox.com.

That said, have you tried this with another browser as the default one to exclude browser specific issues?

Let me know what you find!

","body@stringLength":"1966","rawBody":"

Hi ; happy Monday!

wrote:\n
I can't unlink the clients because it doesn't think its linked. Also, I don't want to remove dropbox and re-install as I don't want to be limited to just 3 machines..
\n

\n

Can you please elaborate on this part for me or forward me a screenshot of the problem so I can have a look too?

You can see the list of your connected devices here:

https://www.dropbox.com/devices

Additionally, you can sign-in to your Dropbox account and access your files on any device through our website at www.dropbox.com.

That said, have you tried this with another browser as the default one to exclude browser specific issues?

Let me know what you find!

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desktop app seems not to be","moderationData":{"__ref":"ModerationData:moderation_data:414663"},"body":"

Ok. So I am trying to logon to the DB website and I am unable to. My password no longer works.

When I try a reset I get a \"Sorry, this account is disabled.\"

I guess this must be the reason. How come my account is disabled? - it's in use every day

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Ok. So I am trying to logon to the DB website and I am unable to. My password no longer works.

When I try a reset I get a \"Sorry, this account is disabled.\"

I guess this must be the reason. How come my account is disabled? - it's in use every day

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Thanks for the additional info BogBeast1.

Can you also post a screenshot of the exact error you get so we can have a visual too?

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Thanks for the additional info .

Can you also post a screenshot of the exact error you get so we can have a visual too?

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Thanks for the help Walter

One of the machines is a VM which I have a snapshot for. If a revert to an earlier snap, dropbox connects fine and syncs. The client installed in the snap is a v92 client.

At some point, the db client seems to auto-update without asking to v95.4.441. At that point, the client is no longer linked and it auto launches the browser to try and link

Here I am kinda stuck. cant unlink or link...

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Thanks for the help

One of the machines is a VM which I have a snapshot for. If a revert to an earlier snap, dropbox connects fine and syncs. The client installed in the snap is a v92 client.

At some point, the db client seems to auto-update without asking to v95.4.441. At that point, the client is no longer linked and it auto launches the browser to try and link

Here I am kinda stuck. cant unlink or link...

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