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Forum Discussion

ScottyF's avatar
ScottyF
Helpful | Level 6
6 years ago

The "signature" function in the app on my iPad isn't working, any ideas?

The 'signature' function on my dropbox isnt working any longer. When I click it, it returns my ipad to the homepage. What settings do I need to change? Will I have my saved signatures disappear?
Mobile
Setting up the apps
  • ScottyF's avatar
    ScottyF
    6 years ago
    Hi Dropbox, this mornings update on the app has resolved the signature issue for my ipad. I can now continue with work and signature electronically. Appreciate your input and help. Thanks ever so much
Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Hey there ScottyF,

Can you let me know if this issue is occurring for all PDF files or just certain ones? If it's just specific files, do you notice any similarities in the size of the files perhaps?

Also, can you just ensure that you have the most up to date version of the Dropbox app and that there are no pending updates.

Let me know what you find and we'll go from there - thanks!

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