You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

PRQ's avatar
PRQ
Explorer | Level 4
11 months ago

The Dropbox shortcut on my desktop isn't working

My shortcut icon stopped working a couple months ago. The only way I can access dropbox is through windows explorer. I'm running windows 10. I have uninstalled/reinstalled multiple times, restarted m...
Desktop
Windows
  • Jay's avatar
    Jay
    10 months ago

    Hi PRQ, what happens when you attempt to drag the shortcut to the taskbar? Are there no options to add it to the taskbar?

PRQ's avatar
PRQ
Explorer | Level 4

Yes, that worked, except it won't allow me to more the shortcut to my taskbar for easy access ( I normally have desktop icons hidden).

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hi PRQ, what happens when you attempt to drag the shortcut to the taskbar? Are there no options to add it to the taskbar?

  • PRQ's avatar
    PRQ
    Explorer | Level 4
    10 months ago

    So of course it worked this time (drag & drop)!! I tried several times earlier and it said "add to windows explorer?" When I right-clicked on it the option to add it to taskbar wasn't there either. SOOOO...it seems to be working - fingers crossed!!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!