You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

stuartstuart's avatar
stuartstuart
New member | Level 1
10 days ago

The Dropbox icon is gray in my menu bar and the desktop app won't start.

Dropbox for mac: menu bar icon is gray and when I click it the animation starts but my desktop app never starts or connects.  This has now happened on two macs.  I've tried everything.  Can still acc...
  • Nancy's avatar
    Nancy
    10 days ago

    Thanks for the extra info, stuartstuart! Appreciate all the details you’ve shared. 

    Have you followed the steps provided here to perform an advanced reinstall?