You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Dibrom
5 months agoHelpful | Level 7
The Dropbox desktop application will no longer be supported for Windows 7, 8 and 8.1 on October 22nd
Congratulations Dropbox! You've just put the nail in the coffin of all W7 users who prefer not to be spied on and constantly used for data scraping!
Well done. If the constant scaremonger naggi...
Jay
5 months agoDropbox Staff
Hi Dibrom, thanks for messaging the Community.
We appreciate the feedback on this matter. As you've read in your email, Dropbox will be ending support for Windows versions 7, 8, and 8.1 on October 22, 2024.
We regularly release new versions of the Dropbox application with additional features, better performance, and security enhancements and these are not always compatible with older systems. Microsoft stopped providing security updates to Windows 8.1 in January, 2023, with Windows 7 and 8 being earlier than that date.
We are ending our support of the Dropbox app for these operating systems in October to keep our product offerings in-line.
Thanks for using Dropbox, and please let me know if there's anything else I can help with.
- earlpurple5 months agoNew member | Level 2
I have Windows 7 on my home desktop and I like it and do not wish to upgrade. Firstly, this desktop probably does not have sufficient resources for Windows 11, but primarily, I have a laptop with Windows 11 (and previously with Windows 10) and I do not like it restarting on me without my permission. I prefer to choose when I update anything, and unless you're fixing bugs or improving performance, I am probably not interested in your new features, especially if they use up more resources, and I have found that that is what most updates are.
Dropbox has proved a very useful way to carry around your important documents (in spite of Windows always wanting to put them elsewhere).
I see no valid reason why the existing software on Windows 7 should not continue to work, or why you cannot make simple light versions for Windows 7 with the features we have now and that this cannot continue to be supported, because I am sure there are many like me who do not like their computers being controlled by Microsoft and other software manufacturers, and would like to be able to choose what we run on our own computers.
- Jay5 months agoDropbox Staff
Hi earlpurple, I merged you to this post regarding a recent update on the Windows 7 desktop compatibility.
- Ferret75 months agoExplorer | Level 4
I have over $500K of 3D Scanning software & hardware that only runs on Windows 7 (I can NOT afford to update to an inferior Windows version...) Will the existing version Dropbox still continue to work if I do NOT do an upgrade (I'm only using Dropbox for file sharing/storage)
- Dibrom5 months agoHelpful | Level 7
Sadly, no. The (massively complex and user onerous) "solution" to your dilemma you're about to face head on, is that what you're 'supposed' to do is spend huge $$$ buying an all new top range computer that can handle Windows 11, then you run an emulator version of Windows 7 inside that W11 environment so your hardware can still run your Windows 7 software that has no drivers compatible with W10/11.
So now you have not one simple OS to maintain, but TWO OSes to maintain, one of which is constantly spying on everything you do, just so you can keep doing what you were happily doing perfectly well with your previous 10yo reliable computer running just W7.
I'm sorry to say, this is the new world order or how things work. There are many examples. EV's are another one. First you needlessly create a massive problem through (in this case) enforced software incompatibility sold to the users through the blatant lie of "security" and "privacy" and any other nonsense you can come up with and convince people to believe. Then you sell them the all new, massively overly complex and pointlessly expensive solution that best case, gets them back to where they were before the fake problem that never needed to exist in the first place was foisted upon them.
QED: Dropbox sells its users the idea that for the sake of security and privacy and future feature enhancements, they have to force a compatibility upgrade that will leave 3.71% of their userbase behind. Then they tell us that's really not a problem because all we have to do is upgrade our computers to Windows 10/11, helpfully leaving out the fact that for most, this will mean a complete upheaval of their ENTIRE computer operating ecosphere starting with having to buy all new hardware componentry and in many cases building up everything brand new again from first principals. A process that could cost thousands of $$$ and take many months. At the end of it all, best case is that you end up with a computer setup equivalent to what you had before, except that its constantly spying on you and sending all your usage data back to microsoft to send you targetted advertising. This is the world Dropbox has revealed themselves to be complicit in creating and propagating. After knowing this, it is up to you whether the service they provide is really worth wanting to stay associated with them.
- Dibrom5 months agoHelpful | Level 7
No problem Jay. There are plenty of free alternatives out there that do the same thing as Dropbox and more as well as offer greater storage space, so Dropbox shooting themselves in the foot is entirely your choice. I will just correct some of the misconceptions you're feeding though. I strongly suspect the 'additional features' to which you refer are actually better and more varied ways of data scraping your users, since that's always been what Windows 10 has been about, which of course is why it's always been free, whereas people had to pay for W7. If the product is 'free', then you are the product that's being sold is the adage.
'Security' has always been the default way to scaremonger users into 'upgrading' to more invasive malware ridden systems their purveyors want, to exploit user behaviour data to resell. The actual truth is the opposite. Windows 7 is by far and away the most secure version of Windows now there has ever been, by simple virtue of the fact that hackers no longer target it. They don't target it because as of June 2024, it's only used on 2.95% of all computers worldwide. XP is even better because it's market share is only 0.39% making it even more popular still than Windows 8 at 0.36%. I gave up bothering to even have an antivirus program installed many years ago. Simply don't need one anymore on Windows 7.
A perfectly valid analogy is a three pedal manual car. These days you could leave a 3 pedal manual car in the street with the keys in it, completely unlocked and it still wouldn't be stolen. Why? Because no car thieves these days have the faintest idea how to even drive a three pedal manual, so they literally couldn't drive it away even if they wanted to!
Crap excuses about security and added features are nothing but Trojan Horses, pure and simple. I'm sure you'll be able to scare a great many users into pointlessly upgrading and giving themselves and their data over to Microsoft to own them. I will simply dump Dropbox and use one of your many other competitors instead.
- mgambrell5 months agoCollaborator | Level 9
Bleck. Tuning into this thread for the eventual workaround chat.
There should be a number of 3rd party multi-cloud apps that can use dropbox as a backend. None of them integrate with windows as well as dropbox does, but we'll have to find out out the pros and cons eventually now. I've used RaiDrive a bit, since Google Drive stopped caring about win7, and it works decently, though not perfectly. Note that google drive never worked particularly well compared to dropbox, so the challenges and expectations are higher for the dropbox integrations. Note: while companies often like to charge subscriptions for no apparent reason (this would seemingly include RaiDrive), cloud apps are often requiring assistance from the 3rd party app vendor's servers to work around shoddy design in the cloud backends (and this is often intentionally shoddy design, to frustrate bad actors and people like us, none of whom they care about).
I do expect there to be a period of time where it's relatively easy to interfere with dropbox so that it thinks it's running on win10 even when it's not, so they can't shut us off on the server. But eventually they will use some OS services which are not so easy to fake, and it's the integration with OS (filesystem and shell) services that are a principal part of dropbox's value so it's not so easy to just slice out either.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!