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Forum Discussion

BIGNATE196's avatar
BIGNATE196
Explorer | Level 3
2 years ago

The Dropbox app shuts down when I right click on a document or folder on my PC

I have the DB App on my PC Windows. When I right click on a document or folder the App shuts down. Any suggestions. I have uninstalled and reinstalled the app. I can do anything I need to do in the b...
Desktop
Windows
  • Jay's avatar
    Jay
    2 years ago

    Hi BIGNATE196, thanks for the info, I'd recommend contacting the support team directly for further assistance on this matter.

BIGNATE196's avatar
BIGNATE196
Explorer | Level 3

I did that yesterday and it didn't help. Running with the app off works great but what am I missing by doing that?

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi BIGNATE196, thanks for the info, I'd recommend contacting the support team directly for further assistance on this matter.

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