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Forum Discussion
BIGNATE196
2 years agoExplorer | Level 3
The Dropbox app shuts down when I right click on a document or folder on my PC
I have the DB App on my PC Windows. When I right click on a document or folder the App shuts down. Any suggestions. I have uninstalled and reinstalled the app. I can do anything I need to do in the b...
- 2 years ago
Hi BIGNATE196, thanks for the info, I'd recommend contacting the support team directly for further assistance on this matter.
BIGNATE196
Explorer | Level 3
This only happens in Dropbox.
No error messages.
Syn Status: Dropbox 181.4.5678 Up to Date
Megan
2 years agoDropbox Staff
Hi BIGNATE196, if you quit the app, and then try to right click on a file/folder within your Dropbox folder, do you notice the same behavior?
Also, does this happen with all the files/folders or some of them?
- BIGNATE1962 years agoExplorer | Level 3
Not sure how to quit the App and then try. I know in the browser everything works fine.
All of them.
- Megan2 years agoDropbox Staff
Hi BIGNATE196, you can quit the app following these steps.
Do you come across any issues when trying to do so?
- BIGNATE1962 years agoExplorer | Level 3
When I quit the app, everything worked fine.
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