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Forum Discussion
Syncing is interrupted. But why?
Receive "Syncing Is Interrupted" error message. Took the following actions to resolve:
1. Disabled firewall
2. Disabled antivirus
3. Made the Windows user an admin
4. Disabled OneDrive
5. ...
Hi guys
I was wondering if anyone can help
I keep on getting msgs saying Syncing is interupted
currently almost 37000 files are not syncing on both download and uploads
Its really effecting my business now and i need help to get this resolved
This is on my desktop version a prompt does come up saying syncing interupted
https://capture.dropbox.com/7smUw1iK7Yx2gRIn
Walter
Dropbox Staff
Dropbox StaffHey syed shah - sorry to hear you're having issues with this.
Could you clarify the app's version as shown in your menu bar/system tray and let us know approximately how many files you're syncing locally on the affected computer?
Any additional information or screenshots are more than welcome!
Hey Walter thanks for coming back to me
When i hover the mouse above the little dropbox Icon it comes up to the following, i have to type it as everytime i try to screen shot it , it disspears
https://capture.dropbox.com/eCeMr9hljyCoq1oe
Dropbox 201.4.5552
uploading 2,612
downloading 32,285
Thanks
