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Forum Discussion
Syncing icons are missing on Sequoia OSX, why?
Hello, I have a problem with system icons on Finder.
I can't see them.
Any tips?
I have same problem and the suggestions did not help me either. Can u help?
Hannah
Dropbox Staff
Dropbox StaffSorry to see that you're having this issue, tjshemdbx
Can you let us know what the version and sync status of the Dropbox app is at the moment?
You can hover over your Dropbox icon to see this info.
Same problem. Does anyone already knows how to get over this situation at Dropbox?
- Jay
Hi marioroda, could you confirm the version of Mac OS and the Dropbox desktop application that you're running on your device?
Are you also running the File Provider version of the Dropbox desktop application, where the Dropbox folder is located in the 'Locations' area in the Finder navigation window?
I am on Dropbox v 213.4.4597
Mac OSX 15.1.1The problem still persists.
- Nancy
Thanks for that, tjshemdbx! Can you clarify what steps you’ve tried so far, so that we can guide you from there?
I have tried restarting the computer. I have tried reinstalling dropbox.
It used to work and now it doesn't ...
- Megan
Hi tjshemdbx, let me also jump in here!
Can you also try to follow the steps I provided in this thread, and let me know if this helps?
If this doesn't work, feel free to send me a screenshot from the content within your Dropbox folder.
YES ... I tried force quitting the finder app and that also did not work .
Here is the screenshot below ...
Please advise next steps
