Hello, I have a problem with system icons on Finder.
\nI can't see them.
\nAny tips?
\n","kudosSumWeight":0,"postTime":"2024-10-21T01:12:46.815-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:desktop","text":"desktop","time":"2020-01-27T05:59:16.968-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:GUI","text":"GUI","time":"2018-07-13T06:45:03.436-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:Mac","text":"Mac","time":"2018-06-14T06:18:35.214-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDQ","node":{"__typename":"Tag","id":"tag:Setting up the apps","text":"Setting up the apps","time":"2019-05-29T04:29:42.050-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDU","node":{"__typename":"Tag","id":"tag:sync","text":"sync","time":"2021-10-06T07:45:18.620-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:802060_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1344},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:802060":{"__typename":"Conversation","id":"conversation:802060","solved":false,"topic":{"__ref":"ForumTopicMessage:message:802060"},"lastPostingActivityTime":"2025-03-05T09:27:07.630-08:00","lastPostTime":"2025-03-05T09:27:07.630-08:00","unreadReplyCount":28,"isSubscribed":false},"ModerationData:moderation_data:802060":{"__typename":"ModerationData","id":"moderation_data:802060","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:802060_2":{"__typename":"Revision","id":"revision:802060_2","lastEditTime":"2024-10-21T08:30:03.773-07:00"},"ForumReplyMessage:message:806732":{"__typename":"ForumReplyMessage","id":"message:806732","conversation":{"__ref":"Conversation:conversation:802060"},"author":{"__ref":"User:user:696151"},"revisionNum":1,"uid":806732,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"subject":"Re: Syncing icons are missing on Sequoia OSX, why?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:806732"},"parent":{"__ref":"ForumReplyMessage:message:806709"},"body":"
Sorry to see that you're having this issue, tjshemdbx
\nCan you let us know what the version and sync status of the Dropbox app is at the moment?
\nYou can hover over your Dropbox icon to see this info.
","body@stringLength":"546","rawBody":"Sorry to see that you're having this issue,
Can you let us know what the version and sync status of the Dropbox app is at the moment?
\nYou can hover over your Dropbox icon to see this info.
","kudosSumWeight":0,"repliesCount":7,"postTime":"2024-11-12T09:46:14.189-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:806732_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":401},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHw1MjoxfGludCw4MTEzNzksODExMzc5","node":{"__ref":"ForumReplyMessage:message:811379"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHw1MjoxfGludCw4MTEzNzksODEyNDM2","node":{"__ref":"ForumReplyMessage:message:812436"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1743510215573":{"__typename":"CachedAsset","id":"theme:customTheme1-1743510215573","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Syncing icons are missing on Sequoia OSX, why?","moderationData":{"__ref":"ModerationData:moderation_data:811379"},"body":"Same problem. Does anyone already knows how to get over this situation at Dropbox?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"84","kudosSumWeight":0,"postTime":"2024-11-29T11:42:07.329-08:00","lastPublishTime":"2024-11-29T11:42:07.329-08:00","metrics":{"__typename":"MessageMetrics","views":69},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:802060/message:811379","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDgxMTM4Miw4MTEzODI","node":{"__ref":"ForumReplyMessage:message:811382"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"89","rawBody":"Same problem. Does anyone already knows how to get over this situation at Dropbox?
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:811379_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:811382":{"__typename":"ModerationData","id":"moderation_data:811382","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:811382":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:330248"},"id":"message:811382","revisionNum":1,"uid":811382,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:811379"},"conversation":{"__ref":"Conversation:conversation:802060"},"subject":"Re: Syncing icons are missing on Sequoia OSX, why?","moderationData":{"__ref":"ModerationData:moderation_data:811382"},"body":"Hi marioroda, could you confirm the version of Mac OS and the Dropbox desktop application that you're running on your device?
\n\n
Are you also running the File Provider version of the Dropbox desktop application, where the Dropbox folder is located in the 'Locations' area in the Finder navigation window?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-11-29T11:58:43.953-08:00","lastPublishTime":"2024-11-29T11:58:43.953-08:00","metrics":{"__typename":"MessageMetrics","views":60},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:802060/message:811382","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"751","rawBody":"Hi
\n
Are you also running the File Provider version of the Dropbox desktop application, where the Dropbox folder is located in the 'Locations' area in the Finder navigation window?
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Mac OSX 15.1.1
The problem still persists.
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I am on Dropbox v 213.4.4597
Mac OSX 15.1.1
The problem still persists.
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Thanks for that, tjshemdbx! Can you clarify what steps you’ve tried so far, so that we can guide you from there?
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I have tried restarting the computer. I have tried reinstalling dropbox.
It used to work and now it doesn't ...
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"126","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-12-09T06:33:51.091-08:00","lastPublishTime":"2024-12-09T06:33:51.091-08:00","metrics":{"__typename":"MessageMetrics","views":18},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:802060/message:812582","customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"136","rawBody":"I have tried restarting the computer. I have tried reinstalling dropbox.
It used to work and now it doesn't ...
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:812582_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:1148275":{"__typename":"User","id":"user:1148275","uid":1148275,"login":"Megan","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-05-22T13:20:35.546-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0xMTQ4Mjc1LTI1ODQ5aURDMDdCRUZFNTNCQTg3OTY"},"rank":{"__ref":"Rank:rank:26"},"entityType":"USER","eventPath":"community:mxpez29397/user:1148275"},"ModerationData:moderation_data:812589":{"__typename":"ModerationData","id":"moderation_data:812589","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:812589":{"__typename":"ForumReplyMessage","uid":812589,"id":"message:812589","revisionNum":1,"author":{"__ref":"User:user:1148275"},"readOnly":false,"repliesCount":1,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:812436"},"conversation":{"__ref":"Conversation:conversation:802060"},"subject":"Re: Syncing icons are missing on Sequoia OSX, why?","moderationData":{"__ref":"ModerationData:moderation_data:812589"},"body":"Hi tjshemdbx, let me also jump in here!
\nCan you also try to follow the steps I provided in this thread, and let me know if this helps?
\nIf this doesn't work, feel free to send me a screenshot from the content within your Dropbox folder.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2024-12-09T06:53:47.094-08:00","lastPublishTime":"2024-12-09T06:53:47.094-08:00","metrics":{"__typename":"MessageMetrics","views":18},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:802060/message:812589","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDUyOjF8aW50LDgxMjczNiw4MTI3MzY","node":{"__ref":"ForumReplyMessage:message:812736"}}]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"565","rawBody":"Hi
Can you also try to follow the steps I provided in this thread, and let me know if this helps?
\nIf this doesn't work, feel free to send me a screenshot from the content within your Dropbox folder.
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Here is the screenshot below ...
Please advise next steps
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YES ... I tried force quitting the finder app and that also did not work .
Here is the screenshot below ...
Please advise next steps
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