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Hello, I have a problem with system icons on Finder.

\n

I can't see them.

\n

Any tips?

\n

 

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I have same problem and the suggestions did not help me either.  Can u help?

","body@stringLength":"88","rawBody":"

I have same problem and the suggestions did not help me either.  Can u help?

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Hi eferrariph,

\n

 

\n

Thanks for reaching out. 

It sounds like you are experiencing an issue with missing system icons. 
 
Can we try the following:

-click on the Apple logo in the top left corner.
-then we select Force Quit.
-select Finder and relaunch.

\n


Has this helped? 

","body@stringLength":"591","rawBody":"

Hi ,

\n

 

\n

Thanks for reaching out. 

It sounds like you are experiencing an issue with missing system icons. 
 
Can we try the following:

-click on the Apple logo in the top left corner.
-then we select Force Quit.
-select Finder and relaunch.

\n


Has this helped? 

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Syncing icons are missing on Sequoia OSX, why?","moderationData":{"__ref":"ModerationData:moderation_data:806732"},"body":"

Sorry to see that you're having this issue, tjshemdbx

\n

Can you let us know what the version and sync status of the Dropbox app is at the moment?

\n

You can hover over your Dropbox icon to see this info.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2024-11-12T09:46:14.189-08:00","lastPublishTime":"2024-11-12T09:46:14.189-08:00","metrics":{"__typename":"MessageMetrics","views":401},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:802060/message:806732","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDgxMTM3OSw4MTEzNzk","node":{"__ref":"ForumReplyMessage:message:811379"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDgxMTM3OSw4MTI0MzY","node":{"__ref":"ForumReplyMessage:message:812436"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"546","rawBody":"

Sorry to see that you're having this issue,

\n

Can you let us know what the version and sync status of the Dropbox app is at the moment?

\n

You can hover over your Dropbox icon to see this info.

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Same problem. Does anyone already knows how to get over this situation at Dropbox?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"84","kudosSumWeight":0,"postTime":"2024-11-29T11:42:07.329-08:00","lastPublishTime":"2024-11-29T11:42:07.329-08:00","metrics":{"__typename":"MessageMetrics","views":69},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:802060/message:811379","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDUyOjF8aW50LDgxMTM4Miw4MTEzODI","node":{"__ref":"ForumReplyMessage:message:811382"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"89","rawBody":"

Same problem. Does anyone already knows how to get over this situation at Dropbox?

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:811379_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:811382":{"__typename":"ModerationData","id":"moderation_data:811382","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:811382":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:330248"},"id":"message:811382","revisionNum":1,"uid":811382,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:811379"},"conversation":{"__ref":"Conversation:conversation:802060"},"subject":"Re: Syncing icons are missing on Sequoia OSX, why?","moderationData":{"__ref":"ModerationData:moderation_data:811382"},"body":"

Hi marioroda, could you confirm the version of Mac OS and the Dropbox desktop application that you're running on your device?

\n

 

\n

Are you also running the File Provider version of the Dropbox desktop application, where the Dropbox folder is located in the 'Locations' area in the Finder navigation window?

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Hi , could you confirm the version of Mac OS and the Dropbox desktop application that you're running on your device?

\n

 

\n

Are you also running the File Provider version of the Dropbox desktop application, where the Dropbox folder is located in the 'Locations' area in the Finder navigation window?

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I am on Dropbox v 213.4.4597
Mac OSX 15.1.1

The problem still persists.

 

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I am on Dropbox v 213.4.4597
Mac OSX 15.1.1

The problem still persists.

 

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Thanks for that, tjshemdbx! Can you clarify what steps you’ve tried so far, so that we can guide you from there?

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Thanks for that, ! Can you clarify what steps you’ve tried so far, so that we can guide you from there?

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