You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

kdeemer1's avatar
kdeemer1
Explorer | Level 3
2 years ago

Sync Icons Have Disappeared

I am running Mac OS 13.6, Ventura. Dropbox integration was working fine, but today all of the sync icons have disappeared. Dropbox indicated that all files are up to date. I can right clock a file an...
Desktop
Dropbox Basic
GUI
Sync
kdeemer1's avatar
kdeemer1
Explorer | Level 3

Yes! I had Google Drive running and, after quitting it, the icons reappeared. So, what is the solution?

 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

There is a limit on the number of icons an OS can handle when showing on top of other files. As quitting Google Drive resolved this issue, this would be the reason why you weren't seeing them before.

 

Currently, there isn't an option to increase the number of icons Mac OS allows on top of files. However, you can try contacting Apple for further assistance on this matter.

  • kdeemer1's avatar
    kdeemer1
    Explorer | Level 3
    2 years ago

    I don't understand. Google Drive and Dropbox are pointing to completely separate folders. And I have several other Macs where they are running together with no issue at all.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!