You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

dvanschrick's avatar
dvanschrick
New member | Level 1
18 days ago

Support for Windows Server 2025

Hi there, I get this error today and Dropbox stopped working. OS is Windows Server 2025 Standard as a Terminalserver!!!!!! What's that **bleep**???????? We are on 100% productive and production S...
Desktop
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey dvanschrick, thanks for reaching out to our Community.

We really appreciate your feedback on this; I've already passed your comments along to our team.

Keep in mind that Windows Servers are not a supported setup for Dropbox.

Running Dropbox on an unsupported operating system carries the risk of loss of functionality, but your feedback has been reported.

If there's something else we can help you with, let us know.

BenDBX's avatar
BenDBX
Icon for Community Manager rankCommunity Manager
18 days ago

Hi dvanschrick

After further investigation, you should be able to restore Dropbox functionality by opting out of early (beta) releases. You can follow the instructions here to do so.

While Dropbox does not support Windows Server OS, this error message should not populate for Windows Server 2025, and it forces the app to quit. Reverting to the stable build should fix this as the banner message does not appear on the stable build.

Our engineers are now aware of this and are working to ensure this is fixed in future releases.

Ben

  • lycra's avatar
    lycra
    Collaborator | Level 9
    14 days ago

    Hi BenDBX and Hannah for the hint regarding early releases.

    I changed the toggle to stable and installed the LTS version. Is is currently indexing 360.000 files. Lets see if is working afterwards. I will keep you informed.

  • mdai's avatar
    mdai
    New member | Level 1
    11 days ago

    Hi BenDBX

    We had the same problem (Dropbox Advanced Team account, Windows Server 2022) and had lost all data syncing for a week. This (opting out of early release) solved our problem like a charm!

    Thanks for sharing this solution!

    Mingjie

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