You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Valentinissimo
3 years agoExplorer | Level 3
Support for Monterey/Ventura new location cloudstorage
Dear community members, I am asking a super basic question today, but nevertheless cannot find the information after all research I have done: I am using v161.3.4923 and I still have Dropbox folder i...
- 3 years ago
Valentinissimo wrote:
I would like to know from which release onwards I can expect the new behavior described here: macos-faqs
That's not how it works. Dropbox tends to roll things out like this in waves, often independent of the version number. Not everyone gets it at the same time. There are some whom have stated that one of their computers has the update while another identical computer on the same account and version doesn't.
You should get a notification in your Dropbox app when you're eligible for the update.
Raphael J.1
2 years agoHelpful | Level 6
Hi all,
am I the only one who is NOT amused by the new location in the latest macOS? Why are we forced to change the location - and without any possibility of moving the folder to wherever we want?
Does anyone know what's the rationale behind this? Apple policy?
I liked the idea to treat the Dropbox folder like any other folder - only that it got synced to the cloud automatically.
Is there any way to NOT move the folder to the library?
Thanks for any reply.
Raphael
- felicitys2 years agoHelpful | Level 5
I have just upgraded the dropbox account and can no longer open my photos library, supposedly it is in the cloud but unable to access it. please advise.
felicity
- eriq c.2 years agoHelpful | Level 7
This is a huge problem for many of us. Do a search through the forums and you'll find some specific threads about this. I agree!
- Jay2 years agoDropbox Staff
Hi Raphael J.1, as part of the Dropbox for macOS update, to keep the Dropbox desktop app aligned with any requirements set out by an OS, the Dropbox folder must be located in ~/Library/CloudStorage.
This along with other changes can be found in this article.
- Raphael J.12 years agoHelpful | Level 6
Thanks Jay, but my questions are:
1. WHY are we forced into this new thing? There is not a single benefit, along with a whole array of new hardships (see the link you posted: here everything is listed that does NOT work any more).
2. Can we still stick to the old system, and just leave the Dropbox folder in Documents?
I am on Ventura now, and so far nothing has changed, everything works fine as usual. Presumably, once I install the latest Dropbox App update, the changes will take effect. I would like to avoid that.
Raphael
- Megan2 years agoDropbox Staff
Hi Raphael J.1, thank you for sharing your feedback with us.
I understand that you are not happy with the Dropbox for macOS update. However, it is not possible to revert to the previous version of the app, once the change is universally made.
The updated Dropbox for macOS app has been developed to adhere to the requirements as set out by Apple therefore this update was introduced to ensure the best possible experience for our Mac users long into the future.
We’ll be sure to pass your feedback along to our Product team.
Thank you.
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