You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Valentinissimo
3 years agoExplorer | Level 3
Support for Monterey/Ventura new location cloudstorage
Dear community members, I am asking a super basic question today, but nevertheless cannot find the information after all research I have done: I am using v161.3.4923 and I still have Dropbox folder i...
- 3 years ago
Valentinissimo wrote:
I would like to know from which release onwards I can expect the new behavior described here: macos-faqs
That's not how it works. Dropbox tends to roll things out like this in waves, often independent of the version number. Not everyone gets it at the same time. There are some whom have stated that one of their computers has the update while another identical computer on the same account and version doesn't.
You should get a notification in your Dropbox app when you're eligible for the update.
roverdb
2 years agoHelpful | Level 6
My experience was that I received a notification in Mac OS about a new Dropbox update being available along with an FAQ. After reading the document (which resembles this: https://help.dropbox.com/installs/macos-faqs) you can elect to proceed or not. It seems like early release users receive this notification more or less at random, possibly in order to keep sync traffic on Dropbox's servers to a manageable level. But you are given a warning and have to click a button to proceed with the move. It's not like you'll log in to your computer and suddenly find that your files have moved. I just wish they gave us an option like "ask me again next week" or something rather than "its now or at some other random point in the future".
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!