You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Stuck indexing 127,861 files on new machine
Hello, I have downloaded Dropbox onto a brand new Macbook Pro and it is stuck indexing 127, 861 files.
There is ample memory as the Macbook Pro is new.
The version of Dropbox is 173.4.6706
I ha...
Hi LauraMingo, what is the OS that you have installed on the device?
It might be worth checking out the troubleshooting steps outlined in this article too. Although, we do not recommend re-installing the application if the migration is still in progress.
Thank you for responding.
Dropbox is in MacHD > Users > [myname]
It has gone from 127,939 to 127,652 in about 40hrs, including overnight, twice, when there was no other demand on the internet here. There must be something wrong. It can't possibly take this long.
I can't use this machine until my files sync/index, so it's a big problem.
😞
Megan
Dropbox Staff
Dropbox StaffHi LauraMingo, what is the OS that you have installed on the device?
It might be worth checking out the troubleshooting steps outlined in this article too. Although, we do not recommend re-installing the application if the migration is still in progress.
Update: I think it was the last OS sytem update that wasn't compatible.
I just updated it again and it seems to have resolved the problem as Dropbox is down to 65,041 files left to index. So it has really sped up.
Thanks for your help!
