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I recently had to reinstall Windows 10 on a desktop. I had the Dropbox folder installed on my D drive, which is a separate physical drive (not a partition) from my C drive. The Dropbox app was installed on C, which was reformatted as part of the reinstallation, so I lost the Dropbox app. Since the W10 reinstallation did not affect my D drive (which contains only data files), the Dropbox folder is still there and is intact. When I reinstalled the Dropbox app, it created a new Dropbox folder on C and synced my files to it. I went to sync preferences and tried to move my Dropbox folder to D, but it (correctly) tells me I already have a Dropbox folder there. I thought maybe something as simple as renaming the Dropbox folder on D and then using sync preferences to move the Dropbox folder from C to D would work, but it didn't. I would appreciate any help in reestablishing my Dropbox folder back to D. (FWIW, the \"new\" Dropbox folder on C has the Dropbox icon with a checkmark at lower left, and the \"old\" Dropbox folder on D has a plain Dropbox icon).

","kudosSumWeight":1,"postTime":"2022-12-20T09:11:24.392-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:desktop","text":"desktop","time":"2020-01-27T05:59:16.968-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Error Messages","text":"Error Messages","time":"2019-05-28T12:52:28.567-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:Install","text":"Install","time":"2022-07-26T01:01:11.078-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDQ","node":{"__typename":"Tag","id":"tag:Setting up the apps","text":"Setting up the apps","time":"2019-05-29T04:29:42.050-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDU","node":{"__typename":"Tag","id":"tag:Windows","text":"Windows","time":"2022-02-07T09:39:13.851-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:645413_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":7600},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:645413":{"__typename":"Conversation","id":"conversation:645413","solved":true,"topic":{"__ref":"ForumTopicMessage:message:645413"},"lastPostingActivityTime":"2023-07-03T05:31:32.205-07:00","lastPostTime":"2023-07-03T05:31:32.205-07:00","unreadReplyCount":20,"isSubscribed":false},"ModerationData:moderation_data:645413":{"__typename":"ModerationData","id":"moderation_data:645413","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:645413_2":{"__typename":"Revision","id":"revision:645413_2","lastEditTime":"2022-12-20T14:17:55.909-08:00"},"ForumReplyMessage:message:645978":{"__typename":"ForumReplyMessage","id":"message:645978","conversation":{"__ref":"Conversation:conversation:645413"},"author":{"__ref":"User:user:1446775"},"revisionNum":1,"uid":645978,"depth":10,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"subject":"Re: Reinstalling Dropbox App and Retaining D drive location for Dropbox folder","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:645978"},"parent":{"__ref":"ForumReplyMessage:message:645944"},"body":"

I’m glad to hear that worked, MWilcox! 

\n

 

\n

If you need something else, you can always give us a nudge.

","body@stringLength":"320","rawBody":"

I’m glad to hear that worked, ! 

\n

 

\n

If you need something else, you can always give us a nudge.

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MWilcox wrote:
\n

The wording is \"In which folder do you want the Dropbox folder?\" I selected D:\\user\\me\\Dropbox, and now I have a \"new\" Dropbox folder within my old Dropbox folder, both on D.

\n
\n

The question was asking what folder do you want your Dropbox folder to be located in; not what folder do you want your files in. Basically, you told it to create a new Dropbox folder inside your existing one. What you wanted to select was D:\\user\\me, and then Dropbox would have detected the existing folder and asked if you wanted to use it.

\n

 

\n

You likely have two options.

\n

 

\n

Exit the Dropbox application then uninstall it. Delete the newly created D:\\user\\me\\Dropbox\\Dropbox folder, being sure not to delete your original folder. Reinstall Dropbox again and when selecting a location for the Dropbox folder, be sure to select the folder ABOVE your existing Dropbox folder, so D:\\user\\me. Dropbox should ask if you want to use the existing folder.

\n

 

\n

The other option is how I move my Dropbox folder to a new computer, rather than re-downloading everything.

\n

 

\n

Uninstall Dropbox. Rename your existing Dropbox folder to Dropbox_OLD or similar. Reinstall Dropbox and select the location that you want for the Dropbox folder (D:\\user\\me). When the installation is finished, Dropbox will immediately start to sync. Exit the Dropbox application so syncing stops. Move the content of Dropbox_OLD into the newly created Dropbox folder. When the move is complete, and not before, launch Dropbox again.

\n

 

\n

At this point Dropbox will begin indexing all of your files. This process will take a while, especially if you have a lot of data to go through. During this time it may say that files are uploading or downloading, but it's only transferring comparison data and any changes that it finds. Be patient and LET IT WORK.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","postTime":"2022-12-22T05:44:33.191-08:00","lastPublishTime":"2022-12-22T05:44:33.191-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":7581},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:645413/message:645876","customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"2196","rawBody":"
 wrote:
\n

The wording is \"In which folder do you want the Dropbox folder?\" I selected D:\\user\\me\\Dropbox, and now I have a \"new\" Dropbox folder within my old Dropbox folder, both on D.

\n
\n

The question was asking what folder do you want your Dropbox folder to be located in; not what folder do you want your files in. Basically, you told it to create a new Dropbox folder inside your existing one. What you wanted to select was D:\\user\\me, and then Dropbox would have detected the existing folder and asked if you wanted to use it.

\n

 

\n

You likely have two options.

\n

 

\n

Exit the Dropbox application then uninstall it. Delete the newly created D:\\user\\me\\Dropbox\\Dropbox folder, being sure not to delete your original folder. Reinstall Dropbox again and when selecting a location for the Dropbox folder, be sure to select the folder ABOVE your existing Dropbox folder, so D:\\user\\me. Dropbox should ask if you want to use the existing folder.

\n

 

\n

The other option is how I move my Dropbox folder to a new computer, rather than re-downloading everything.

\n

 

\n

Uninstall Dropbox. Rename your existing Dropbox folder to Dropbox_OLD or similar. Reinstall Dropbox and select the location that you want for the Dropbox folder (D:\\user\\me). When the installation is finished, Dropbox will immediately start to sync. Exit the Dropbox application so syncing stops. Move the content of Dropbox_OLD into the newly created Dropbox folder. When the move is complete, and not before, launch Dropbox again.

\n

 

\n

At this point Dropbox will begin indexing all of your files. This process will take a while, especially if you have a lot of data to go through. During this time it may say that files are uploading or downloading, but it's only transferring comparison data and any changes that it finds. Be patient and LET IT WORK.

","kudosSumWeight":1,"repliesCount":10,"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:645876_1"},"latestVersion":null,"visibilityScope":"PUBLIC","messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo","height":17,"width":20,"mimeType":"image/png"},"Rank:rank:26":{"__typename":"Rank","id":"rank:26","position":5,"name":"Dropbox Staff","color":"0061FE","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}"},"rankStyle":"TEXT"},"User:user:1446775":{"__typename":"User","id":"user:1446775","uid":1446775,"login":"Nancy","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0xNDQ2Nzc1LTI1OTA0aTczNUY5MzRFRjNBQkNDRkQ"},"rank":{"__ref":"Rank:rank:26"},"email":"","messagesCount":7686,"biography":null,"topicsCount":0,"kudosReceivedCount":519,"kudosGivenCount":2,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-05-31T06:13:42.733-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":264},"ModerationData:moderation_data:645978":{"__typename":"ModerationData","id":"moderation_data:645978","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ModerationData:moderation_data:645944":{"__typename":"ModerationData","id":"moderation_data:645944","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:645944":{"__typename":"ForumReplyMessage","id":"message:645944","revisionNum":1,"uid":645944,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"conversation":{"__ref":"Conversation:conversation:645413"},"subject":"Re: Reinstalling Dropbox App and Retaining D drive location for Dropbox folder","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:645944"},"body":"

Thanks Rich, Megan, Hannah, Nancy. Having the installation place the Dropbox folder in the folder above the existing folder was the answer. Seems obvious in hindsight, but the installation does not tell you this.  But it did work. 

","body@stringLength":"248","rawBody":"

Thanks Rich, Megan, Hannah, Nancy. Having the installation place the Dropbox folder in the folder above the existing folder was the answer. Seems obvious in hindsight, but the installation does not tell you this.  But it did work. 

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