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Forum Discussion

Luca Tubertini's avatar
Luca Tubertini
Explorer | Level 3
4 months ago

The Dropbox website has a few files glitching out

The Gyazo-link below shows a recording of Dropbox's icon view glitches. What could be the issue and how can I fix it? https://gyazo.com/5640eb5ac8b3c53f1ba9208a1fe2ef9f
GUI
Web
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Thanks for the details. Could you try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely?

Luca Tubertini's avatar
Luca Tubertini
Explorer | Level 3
4 months ago

Guest-mode/incognito seems to work yes, no glitching anymore.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    4 months ago

    This would mean that an extension, plugin, or other setting in the normal browser is preventing the site from working normally. 

     

    Try disabling them all, and then re-enable them one-by-one until the issue re-appears to determine which one is affecting the site.

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