You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
fssbob
2 years agoCollaborator | Level 10
Dropbox Migration to a New Mac With the New Cloud Storage Setup
On my primary computer, I keep all Dropbox files in offline mode. I've updated to the new Dropbox setup that places the Dropbox folder in ~/Library/CloudStorage. I'm wondering what will happe...
- 2 years ago
Got it! Thanks--that makes sense.
Can I suggest that your development people review this and see if it's possible to update the Dropbox application at some point in the future so these steps are no longer necessary. The way things worked BEFORE the current change was simpler and less time-and-bandwidth consuming: You just had to run the standard Apple migration, and and then connect the new computer to your Dropbox account (no reinstallation necessary). At that point Dropbox would update its indexing without requiring re-download of the Dropbox contents.
Megan
Dropbox Staff
Hey there, TilmanM, wishing you a happy Monday!
Just to make sure we're on the same page here: do you wish to move your new Mac to the File Provider update, or do you simply wish to know how to set-up a new device with the Dropbox app?
Provided you're talking about the File Provider update, feel free to take a look at this Help Center article.
If you have any questions, I'm always at your service!
fssbob
2 years agoCollaborator | Level 10
I don't think TilmanM is talking about either of those options. They're not asking about switching an existing Dropbox install to use the File Provider update, and they're not asking about setting up a new device with the Dropbox app.
Whey I believe they ARE asking about is migrating from an old Mac with the File Provider update already active to a new Mac they've purchased. The standard way of doing this is Apple's migration app. Based on past guidance you've provided, they will now need to jump through some hoops to uninstall Dropbox from the old Mac before running Apple's migration app, and then reinstalling Dropbox and redownloading everything they want available offline. That's the situation an increasing number of Mac owners who are already using the File Provider update are facing, and in my opinion Dropbox has dropped the ball on handling it adequately (or even providing guidance how to do it given the existing requirements).
Thanks.
- TilmanM2 years agoHelpful | Level 6
Yes, thank you. This is what I am asking about, but I guess I'll be jumping through the hoops 🙂
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