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Forum Discussion
rcrath
2 years agoHelpful | Level 6
dropbox hangs on "starting..." in Manjaro and in Fedora 38
currently on Fedora 38, using dropbox installed from Fedora 38 RPM at https://linux.dropbox.com/fedora/38/x86_64/ Observed behavior: Dropbox hangs on "starting"' Theory: there is something in my Dr...
- 2 years ago
I got some help from support. The key piece was to run "chattr -R -i ~/Dropbox" which revealed the problem files. I had created symbolic links from my dotfile settings in .config, .themes, and .local and placed the actual files in dropbox folders so that some of my settings would get backed up to dropbox. One of the applications put unchangeable files in dropbox and that is what caused the problems. Since I reinstalled fresh, once I was able to find the problem files via chattr and move them out of Dropbox, syncing resumed and is now fixed.
Walter
Dropbox Staff
Hey rcrath, sorry to jump in here, but are you running any 3rd party apps that might be causing issues perhaps?
If so, you can try closing them and trying again.
If that does not work, you can try reinstalling and selecting only specific folders via the selective sync feature.
In any case, please keep us posted.
rcrath
2 years agoHelpful | Level 6
clean fedora 38 install. seems particular to this machine. still checking my other linux box, but I think that is updating fine. nautilus dropbox is the only thing interacting.
- rcrath2 years agoHelpful | Level 6
I got some help from support. The key piece was to run "chattr -R -i ~/Dropbox" which revealed the problem files. I had created symbolic links from my dotfile settings in .config, .themes, and .local and placed the actual files in dropbox folders so that some of my settings would get backed up to dropbox. One of the applications put unchangeable files in dropbox and that is what caused the problems. Since I reinstalled fresh, once I was able to find the problem files via chattr and move them out of Dropbox, syncing resumed and is now fixed.
- el-guapo8 months agoExplorer | Level 3
I've been going back-n-forth with support for a week without resolution. I was instructed to attempt the "Advanced Reinstall" process documented here: https://help.dropbox.com/installs/advanced-reinstall and I'm still experiencing what appears to be the exact same issue that you reported: "dropbox status" reports "Starting..." and running "dropbox stop && dropbox start" outputs text mentioning "load fq extension" and finishes with "Dropbox isn't running!"
One noteable difference is that I'm running Fedora 40.- jjadigo8 months agoHelpful | Level 6
Same situation here with Fedora 39 and 40. Dropbox sync is working fine but the tray icon hangs in "Connecting..."
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