We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
rcrath
2 years agoHelpful | Level 6
dropbox hangs on "starting..." in Manjaro and in Fedora 38
currently on Fedora 38, using dropbox installed from Fedora 38 RPM at https://linux.dropbox.com/fedora/38/x86_64/ Observed behavior: Dropbox hangs on "starting"' Theory: there is something in my Dr...
- 2 years ago
I got some help from support. The key piece was to run "chattr -R -i ~/Dropbox" which revealed the problem files. I had created symbolic links from my dotfile settings in .config, .themes, and .local and placed the actual files in dropbox folders so that some of my settings would get backed up to dropbox. One of the applications put unchangeable files in dropbox and that is what caused the problems. Since I reinstalled fresh, once I was able to find the problem files via chattr and move them out of Dropbox, syncing resumed and is now fixed.
Hannah
Dropbox Staff
Sorry to hear about this issue, rcrath.
After you rebooted and you got the Dropbox icon (indicator), were you able to go through the preferences, to set up selective sync and see if it helps?
Or perhaps you can try the commands here?
rcrath
2 years agoHelpful | Level 6
yes, once the indicator appeared I was able to set the sync to a single folder for test purposes. The process never gets beyond "starting..." to index anything though. rebooted after that so that the system started fresh with the single folder sync, same thing. Exclude on command line did not work because Dropbox is hanging at start and not accepting any input.. I'm on the woindows box right now, so I will give some error messages a second reply.
- rcrath2 years agoHelpful | Level 6
[rich@fedora ~]$ dropbox status Starting... [rich@fedora ~]$ dropbox exclude list Traceback (most recent call last): File "/usr/bin/dropbox", line 1587, in <module> ret = main(sys.argv) ^^^^^^^^^^^^^^ File "/usr/bin/dropbox", line 1576, in main result = commands[argv[i]](argv[i+1:]) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/bin/dropbox", line 743, in newmeth return meth(*n, **kw) ^^^^^^^^^^^^^^ File "/usr/bin/dropbox", line 1347, in exclude exclude([]) File "/usr/bin/dropbox", line 743, in newmeth return meth(*n, **kw) ^^^^^^^^^^^^^^ File "/usr/bin/dropbox", line 1325, in exclude lines = [relpath(path) for path in dc.get_ignore_set()['ignore_set']] ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/bin/dropbox", line 1325, in <listcomp> lines = [relpath(path) for path in dc.get_ignore_set()['ignore_set']] ^^^^^^^^^^^^^ File "<frozen posixpath>", line 490, in relpath ValueError: no path specified
- rcrath2 years agoHelpful | Level 6
and restart gives me the following,
[rich@fedora ~]$ dropbox status Dropbox isn't running! [rich@fedora ~]$ dropbox start Starting Dropbox...dropbox: load fq extension '/home/rich/.dropbox-dist/dropbox-lnx.x86_64-177.4.5399/cryptography.hazmat.bindings._openssl.abi3.so' dropbox: load fq extension '/home/rich/.dropbox-dist/dropbox-lnx.x86_64-177.4.5399/cryptography.hazmat.bindings._padding.abi3.so' dropbox: load fq extension '/home/rich/.dropbox-dist/dropbox-lnx.x86_64-177.4.5399/apex._apex.abi3.so' dropbox: load fq extension '/home/rich/.dropbox-dist/dropbox-lnx.x86_64-177.4.5399/psutil._psutil_linux.cpython-38-x86_64-linux-gnu.so' dropbox: load fq extension '/home/rich/.dropbox-dist/dropbox-lnx.x86_64-177.4.5399/psutil._psutil_posix.cpython-38-x86_64-linux-gnu.so' dropbox: load fq extension '/home/rich/.dropbox-dist/dropbox-lnx.x86_64-177.4.5399/tornado.speedups.cpython-38-x86_64-linux-gnu.so' dropbox: load fq extension '/home/rich/.dropbox-dist/dropbox-lnx.x86_64-177.4.5399/wrapt._wrappers.cpython-38-x86_64-linux-gnu.so' dropbox: load fq extension '/home/rich/.dropbox-dist/dropbox-lnx.x86_64-177.4.5399/PyQt5.QtCore.so' dropbox: load fq extension '/home/rich/.dropbox-dist/dropbox-lnx.x86_64-177.4.5399/PyQt5.sip.so' dropbox: load fq extension '/home/rich/.dropbox-dist/dropbox-lnx.x86_64-177.4.5399/PyQt5.QtGui.so' dropbox: load fq extension '/home/rich/.dropbox-dist/dropbox-lnx.x86_64-177.4.5399/PyQt5.QtWidgets.so' Dropbox isn't running! Done! [rich@fedora ~]$ dropbox: load fq extension '/home/rich/.dropbox-dist/dropbox-lnx.x86_64-177.4.5399/PyQt5.QtDBus.so'
and it hangs on "starting..."
[rich@fedora ~]$ dropbox status Starting... [rich@fedora ~]$
- Walter2 years agoDropbox Staff
Hey rcrath, sorry to jump in here, but are you running any 3rd party apps that might be causing issues perhaps?
If so, you can try closing them and trying again.
If that does not work, you can try reinstalling and selecting only specific folders via the selective sync feature.
In any case, please keep us posted.
- rcrath2 years agoHelpful | Level 6
clean fedora 38 install. seems particular to this machine. still checking my other linux box, but I think that is updating fine. nautilus dropbox is the only thing interacting.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!