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Forum Discussion
UR1ofTHEM
7 years agoHelpful | Level 5
Dropbox conflicting with Anti virus (Norton/Sophos)
Norton Firewall Alert: "Dropbox 49.4.69 does not have a valid digital signature."
Can someone please help with this? I don't understand what's going on.
- 7 years ago
Users that reported this issue through support tickets have mentioned that after reinstalling the latest versions of their antivirus, as well as the Dropbox desktop application, the message doesn't appear anymore and the issue is resolved.
Please try with this and let us know if it's not the case for you. Please also let us know what are the versions you're using.
Thanks!
pugnut
7 years agoNew member | Level 2
Hi.
Receiving a notification saying DropboxClient_52.4.58 does not have a valid digital signature. What does this mean?
Thanks.
- Jane7 years agoDropbox Staff
Hey pugnut, thanks for posting this inquiry here!
You may keep in mind that I've moved your post under this discussion, as other users have reported the same behavior & we're trying to keep things neat as much as possible. Since our team is currently aware of this issue & working on a solution, I'd advise checking back again for any updates.
I hope that this is helpful to you. Enjoy the rest of your day!
- Lucio7 years agoDropbox Staff
Users that reported this issue through support tickets have mentioned that after reinstalling the latest versions of their antivirus, as well as the Dropbox desktop application, the message doesn't appear anymore and the issue is resolved.
Please try with this and let us know if it's not the case for you. Please also let us know what are the versions you're using.
Thanks!
- davidonelson7 years agoNew member | Level 2
Norton reports the same issue for me just now: Dropbox 53.4.67 installer does not have a valid signature. So the problem continues.
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