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sbacuemo's avatar
sbacuemo
New member | Level 2
3 years ago

Dropbox Capture screen recording skips and buffers upon playback

When I do a screen recording using Dropbox Capture (v94.0.3), the resulting video skips and buffers upon playback. It's unwatchable. I have tried waiting for the full video to load before playing it ...
desktop
Dropbox Capture
Windows
Roscoe1's avatar
Roscoe1
Explorer | Level 4
2 years ago

Hi Karan, just a note to say this workaround doesn't work, at least for me, tried using dropbox capture again the other day,  but still dropping out, so back to Vimeo. I want capture to work, it would be handy. 

NoCode's avatar
NoCode
Helpful | Level 5
2 years ago

Did you manage to fix it?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi everyone! Hope you’re all doing well, and Happy New Year.

     

    Can you please try the following steps, and let me know if any of them seem to help?

     

    1. Uninstall and reinstall Dropbox Capture

    2. Disable audio enhancements

    3. Create screen + camera recordings - does the issue persist when your camera is both On and Off?

  • NoCode's avatar
    NoCode
    Helpful | Level 5
    2 years ago

    I was wrong. Back to Loom I guess.

  • Roscoe1's avatar
    Roscoe1
    Explorer | Level 4
    2 years ago

    Hi Nancy, tried this, was hopeful, but still terrible drop outs. Thanks for trying. Back to vimeo for now. Hope you can fix it. 

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