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nicolasnoakes's avatar
nicolasnoakes
Explorer | Level 3
4 years ago

Can't update to new shared workspace (2021 edition)

I had the exact problem described in the locked thread with the same title. I am running Windows 10 Pro 64-bit   Can't update to new shared workspace (https://www.dropboxforum.com/t5/Dropbox-file...
desktop
Setting up the apps
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

 Hi vghb, could you send me a screenshot of the error message you get when trying to start the desktop app, please? 

vghb's avatar
vghb
Explorer | Level 3
3 years ago

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Thanks for the screenshot, vghb! 

     

    In this case, I’d also suggest performing an unlink - relink of your desktop app to see if the issue will persist. 

     

    If it does, let me know and we can open a support ticket for you instead.

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