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Forum Discussion
gabriel_nemeth
4 years agoHelpful | Level 6
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've...
- 4 years ago
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
Walter
Dropbox Staff
Thanks for your ongoing reports on this one people!
For those of you using ESET, could you try the following steps and let us know if this persists?
1. Open the main program window of your Windows ESET product.
2. Press F5 to access Advanced setup.
3. Click Web and Email, expand Protocol Filtering and then click the slider bar next to Enable application protocol content filtering to enable or disable this feature.
4. Look for "Excluded applications" and click on Edit.
5. Add Dropbox and Dropbox Update.
6. Click OK.
Note that you may need to reboot your machine(s) for this to take effect.
Keep us posted!
Martin D.22
4 years agoHelpful | Level 6
The 'can't synch' error message went away ...
And camera Uploads synched up
Strange that disabling the firewall didn't work, but this did
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