You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

username1232's avatar
username1232
Helpful | Level 6
3 years ago

Problem with screenshots autosaving into Dropbox

I have Dropbox installed on both my mac laptop and Windows computer.

 

When I make a screenshot on my mac it is saved to my dropbox folder.

 

I can instantly see that screenshot in my dropbox on my Windows computer.

 

However, I can't see it on my mac.

 

It's weird because when I make the screenshot on my mac it updates the folder saying "date modified: (the time I took the screenshot)" but the file doesn't show up on my mac.

 

*FIXED*

Restarting my laptop got it to work. 

 

It's been working perfectly fine on my mac and windows for months and this problem came out of nowhere.

desktop
Setting up the apps
  • jacksong's avatar
    jacksong
    Helpful | Level 6
    3 years ago

    Have you combed through the settings? I know Windows has this setting and I imagine Mac does too.

     

     

    • username1232's avatar
      username1232
      Helpful | Level 6
      3 years ago

      Yes I just checked on my mac it was checked on. 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions