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Forum Discussion
No access to "Make online-only" and other options on desktop app on my Mac.
I signed up for Dropbox Pro. Currently enjoying a 30 day trial but will sign up. I don't have the option to copy link, make file online only etc. My operating system is Sonoma 14.5.
Thanks for your help. It's super inconvenient and pointless if I don't have that capability on the desktop app.
- Megan
Dropbox Staff
Hey there, Tegan75, welcome to our Community!
Let's check the version of the app that you're using on your Mac, to make sure you're using one of our stable builds.
Can you hover your mouse over the little Dropbox icon on your menu bar, next to your WiFi, and let me know the number shown there?
Also, what is the app's current syncing status?
Let me know more, and we'll take it from there!
Hi Megan,
The number showing is 204.4.5420.
Thanks so much,
Tegan
- Megan
Hey Tegan75, would you mind sending over a screenshot of what you see when you right click on a file/folder inside your Dropbox folder?
Also, what's the sync status of the Dropbox app on your computer?
