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Forum Discussion

Cassie2024's avatar
Cassie2024
Explorer | Level 3
2 months ago

My Dropbox app won't open on Windows 11; the Dropbox icon no longer shows in the system tray.

A few days ago, I logged out of Dropbox on my computer, and now I can't open the application anymore. There's no icon in the system tray, and clicking on the Dropbox application on my computer does n...
desktop
Windows
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 months ago

Does it give any messages or errors or anything Cassie2024 ?

  • Cassie2024's avatar
    Cassie2024
    Explorer | Level 3
    2 months ago

    no, the computer just showed its loading something then nothing happened. i have checked the task manager and the dropbox showed for very short time there then disappeared

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      Hi from me as well, Cassie2024. Have you also tried an advanced reinstall of the Dropbox app?

      • Cassie2024's avatar
        Cassie2024
        Explorer | Level 3
        2 months ago

        i tried it just now and now the dropbox icon show up again. thank you

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