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Forum Discussion
My Dropbox app isn't working as expected, the icon does nothing.
Hello -
The Dropbox icon in my application menu sends me to my Dropbox file list in Finder. And that's all it does.
I run a Mac and lost the Dropbox icon/functionality in the Menu Bar when I updated to Monterey. I revisit the problem periodically, reinstall Dropbox, get frustrated and give up for a while. I just realized (duh!) that I don't appear to have a desktop application at all - just a file list. There are sync icons in the file list and the files do sync. But I have no Dropbox functionality or control without going to the website. This can't be right?
Hi cosfordparker, could you try quitting other menu bar icons for other apps to see if this reveals the Dropbox icon, as it's possible that it could be automatically hidden.
- Megan
Dropbox Staff
Hey cosfordparker, let's jump right into this!
Just to make sure we're on the same page: are you referring to the small Dropbox icon, next to your WiFi, or the bigger, blue icon that should be visible on your desktop? Are you missing both of them, or just one of them?
If you right click on any of your files, do you see the relevant Dropbox options there? If you have any screenshots, feel free to attach them back to us.
Thanks a bunch!
Megan -
The large blue Dropbox icon takes me to a file list. Right-clicking on a file brings up does not bring up the Dropbox function menu.
The small Dropbox icon that used to be on my menu bar is missing.
Tried to attach screen-shots, but they drop off - sorry!
- Jay
Hi cosfordparker, could you try quitting other menu bar icons for other apps to see if this reveals the Dropbox icon, as it's possible that it could be automatically hidden.
