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Forum Discussion
Ryan44
7 years agoNew member | Level 2
MOV file downloads to Dropbox with audio but without video
When MOV videos from my wife's iPhone download to our Dropbox desktop app, we can't view them. The audio transfers but there is no video with it (black screen only). I do not have this issue with m...
- 7 years agoThe issue is that on your computer you do not have the codecs (think library that decodes the video) to play it.
You'll need to download them, or, the easiest way is to install VLC Player which has pretty much all codecs installed as standard.
Mark
Super User II
The issue is that on your computer you do not have the codecs (think library that decodes the video) to play it.
You'll need to download them, or, the easiest way is to install VLC Player which has pretty much all codecs installed as standard.
You'll need to download them, or, the easiest way is to install VLC Player which has pretty much all codecs installed as standard.
PJKL
5 years agoNew member | Level 2
Movie will open in dropbox and play appropriately. I also just used the suggestion to open it in VLC. My problem comes from trying to put the video in iMovie. The sound is still the only thing that appears.
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