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Forum Discussion
Feriman
3 years agoNew member | Level 2
Microsoft Visual C++ Runtime library error on dropboxupdate.exe, R6030 CRT not initialized
Hi,
I got this error message today, after login into my computer. How can I solve it?
I use Windows 10 LTSC.
Thanks,
Feriman
vbtueli
2 years agoNew member | Level 2
I'm having the same problem.
They happen once in a while.
Win11 22H2 22621.2428
No anti-virus software is installed.
- Megan2 years agoDropbox Staff
Hi vbtueli, thanks for posting here!
Can you also clarify your desktop app version? Also, does the error remain once you restart your device?
Do you use any VPN on your end?
Keep me posted!
- LakerNetman2 years agoExplorer | Level 4
I received the CRT message today, Oct 27, 2023. It appeared when I unlocked my screen (system had been up and running for several hours).
Tray icon functions normally. Sync is current. I have not restarted Dropbox.
Windows 11 Pro Version 10.0.22621 Build 22621
Domain-joined system. Cylance AV installed. No messages in Cylance log.
Dropbox version 185.4.6054
No active VPN (CATO VPN client is installed)
- Hannah2 years agoDropbox Staff
Sorry to see you're also getting this pop-up message, LakerNetman.
Can you actually restart the Dropbox app, to see if that helps?
Make sure to also restart the computer, if you haven't already, of course.
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