I discovered after the fact that Dropbox has decided to end its integration with Zoom. Apparently this ended on 5th February 2024. My last Zoom meeting 8 February 2024 did not upload to Dropbox autom...
I have been told that due to Apples new rules, Dropbox must now make everything switch to online only and this is just the future we have to accept, but this is causing problems when working with large video files and audio projects. Re-downloading large video files all the time, and with Logic Pro I can no longer see my recents when I open projects from my dropbox. I keep everything important on dropbox so this is an issue for me.
I am having to check every time I open a project that files are not online only. For example, when a file file is created or added to an existing Logic project that I have switched to offline, it will make the new files online only and cause issues.
The attached screenshot shows what happens when I open a project with multiple files and that have switch to online only without asking me - or at least that is what I assume is the issue. Whenever this happens I just have to hard shutdown my Mac.
I decided to re-download Sync to compare and see if it has the same issue, and it does not. Sync does not make things online only unless you tell it to nor does it have to be saved in a particular place on my Mac.
So my question is, why does Dropbox have to do this but Sync doesn't?
And has anyone had any joy with getting this update to flow well with their work projects? Currently I am thinking about switching away.
The latest iterations of MacOS include some significant changes for services like Dropbox when it comes to how our application is allowed to operate on your Mac.
This article goes into more details about these changes and what it means for Dropbox users with MacOS.
As mentioned in that article, certain package files, like those associated with the Photos, Logic Pro, and Final Cut Pro apps are no longer allowed to be stored in locations that sync over cloud-storage services, Dropbox included.
We would love to be able to provide support for syncing these types of files through Dropbox, but in this case these limitations are out of our control directly.
Thanks for the update, dgp09610, I see what you mean there.
The behavior you're talking about, is not really a problem, but it's due to the way those files are stored on your computer.
Container or package files like the Logic Pro files are actually wrappers that contain other file types inside of them including those necessary for the associated app to open them correctly.
Those files can only be opened correctly when you use the application that created them originally and the files inside of them haven't been modified manually.
Meaning, Dropbox will sync those files exactly as it receives them, and they are indeed synced, but it is not responsible for opening or editing them, that's why they look like folders online.
Thanks again for your reply. I guess what I'm confused about.... Let's say I want to move the Dropbox backed up file (which is actually three folders now) back to my computers HD and try to open it with Logic Pro. Is that possible? What do I tell Logic Pro to open? Its looking for a single file.
Seems to me the backup files are useless. Maybe I'm missing something??
I'm not a Logic Pro user myself, to be honest, but opening the file locally should work the same way it works when you open it directly from your external hard drive.
It works correctly when you open it from there, right?
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Reach out to the Dropbox Community and get solutions, help, and advice from members.","avatar":null,"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:101001000"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:mxpez29397"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:English"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:101001000"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}},"canReadNode":{"__typename":"PolicyResult","failureReason":null}},"shortTitle":"Apps and Installations","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"threaded"},"topicsCount":3417,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-04-03T08:56:17.246-07:00"},"forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/","tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":true,"tagType":"PRESET_ONLY"},"Rank:rank:43":{"__typename":"Rank","id":"rank:43","position":26,"name":"Helpful | Level 6","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1602458":{"__typename":"User","id":"user:1602458","uid":1602458,"login":"misterjackpots","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:43"},"email":"","messagesCount":11,"biography":null,"topicsCount":1,"kudosReceivedCount":5,"kudosGivenCount":1,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-12-22T06:35:16.825-08:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":1,"entityType":"USER","eventPath":"community:mxpez29397/user:1602458"},"ForumTopicMessage:message:645886":{"__typename":"ForumTopicMessage","uid":645886,"subject":"Logic Pro X projects stored in Dropbox don't show up in \"Recent\"","id":"message:645886","revisionNum":4,"repliesCount":97,"author":{"__ref":"User:user:1602458"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001016"},"conversation":{"__ref":"Conversation:conversation:645886"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:645886"},"body@stripHtml({\"truncateLength\":200})":" Hi all, this is a niche issue and probably not Dropbox's \"fault\", but thought I'd ask here just in case. \n \n Since I upgraded to the latest version of Dropbox for Mac (which moved the folder locati...","body@stringLength":"1030","rawBody":"
Hi all, this is a niche issue and probably not Dropbox's \"fault\", but thought I'd ask here just in case.
\n
\n
Since I upgraded to the latest version of Dropbox for Mac (which moved the folder location, etc.), Logic Pro X projects stored in Dropbox no longer show up in File > Open Recent or in the Recent tab of Logic's startup window.
\n
\n
The same thing was already happening with Google Drive for Desktop, so I would guess it's a general issue with the File Provider API. However, projects stored in iCloud Drive do show up in Recent.
\n
\n
Other Apple apps (TextEdit, Pages) will show files from Dropbox in the Open Recent menu. (And Dropbox-stored Logic projects do show up in Recent Items under the top-left Apple menu.)
\n
\n
Making the folders available offline doesn't help.
\n
\n
Running Logic 10.7.6 in Ventura 13.1 on an M1 MacBook Pro.
\n
\n
Any ideas?
","kudosSumWeight":2,"postTime":"2022-12-22T06:46:43.407-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:desktop","text":"desktop","time":"2020-01-27T05:59:16.968-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Mac","text":"Mac","time":"2018-06-14T06:18:35.214-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:Setting up the apps","text":"Setting up the apps","time":"2019-05-29T04:29:42.050-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDQ","node":{"__typename":"Tag","id":"tag:Third Party Integrations","text":"Third Party Integrations","time":"2019-05-29T04:29:38.303-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:645886_4"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":14591},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:645886":{"__typename":"Conversation","id":"conversation:645886","solved":true,"topic":{"__ref":"ForumTopicMessage:message:645886"},"lastPostingActivityTime":"2024-11-01T12:25:25.775-07:00","lastPostTime":"2024-11-01T12:25:25.775-07:00","unreadReplyCount":97,"isSubscribed":false},"ModerationData:moderation_data:645886":{"__typename":"ModerationData","id":"moderation_data:645886","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:645886_4":{"__typename":"Revision","id":"revision:645886_4","lastEditTime":"2022-12-22T12:34:28.547-08:00"},"ForumReplyMessage:message:666848":{"__typename":"ForumReplyMessage","id":"message:666848","conversation":{"__ref":"Conversation:conversation:645886"},"author":{"__ref":"User:user:1148275"},"revisionNum":1,"uid":666848,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"subject":"Re: Logic Pro X projects stored in Dropbox don't show up in \"Recent\"","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:666848"},"parent":{"__ref":"ForumReplyMessage:message:665831"},"body":"
Hi all, happy Friday!
\n
\n
The latest iterations of MacOS include some significant changes for services like Dropbox when it comes to how our application is allowed to operate on your Mac.
\n
\n
This article goes into more details about these changes and what it means for Dropbox users with MacOS.
\n
\n
As mentioned in that article, certain package files, like those associated with the Photos, Logic Pro, and Final Cut Pro apps are no longer allowed to be stored in locations that sync over cloud-storage services, Dropbox included.
\n
\n
We would love to be able to provide support for syncing these types of files through Dropbox, but in this case these limitations are out of our control directly.
\n
\n
I hope this helps!
","body@stringLength":"954","rawBody":"
Hi all, happy Friday!
\n
\n
The latest iterations of MacOS include some significant changes for services like Dropbox when it comes to how our application is allowed to operate on your Mac.
\n
\n
This article goes into more details about these changes and what it means for Dropbox users with MacOS.
\n
\n
As mentioned in that article, certain package files, like those associated with the Photos, Logic Pro, and Final Cut Pro apps are no longer allowed to be stored in locations that sync over cloud-storage services, Dropbox included.
\n
\n
We would love to be able to provide support for syncing these types of files through Dropbox, but in this case these limitations are out of our control directly.
\n
\n
I hope this helps!
","kudosSumWeight":2,"repliesCount":6,"postTime":"2023-03-10T02:24:47.136-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:666848_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1829},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHw1MjoxfGludCw2NjY4NTAsNjY2ODUw","node":{"__ref":"ForumReplyMessage:message:666850"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHw1MjoxfGludCw2NjY4NTAsNjY2OTA2","node":{"__ref":"ForumReplyMessage:message:666906"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1743510215494":{"__typename":"CachedAsset","id":"theme:customTheme1-1743510215494","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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I have been told that due to Apples new rules, Dropbox must now make everything switch to online only and this is just the future we have to accept, but this is causing problems when working with large video files and audio projects. Re-downloading large video files all the time, and with Logic Pro I can no longer see my recents when I open projects from my dropbox. I keep everything important on dropbox so this is an issue for me.
I am having to check every time I open a project that files are not online only. For example, when a file file is created or added to an existing Logic project that I have switched to offline, it will make the new files online only and cause issues.
The attached screenshot shows what happens when I open a project with multiple files and that have switch to online only without asking me - or at least that is what I assume is the issue. Whenever this happens I just have to hard shutdown my Mac.
I decided to re-download Sync to compare and see if it has the same issue, and it does not. Sync does not make things online only unless you tell it to nor does it have to be saved in a particular place on my Mac.
So my question is, why does Dropbox have to do this but Sync doesn't?
And has anyone had any joy with getting this update to flow well with their work projects? Currently I am thinking about switching away.
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I have been told that due to Apples new rules, Dropbox must now make everything switch to online only and this is just the future we have to accept, but this is causing problems when working with large video files and audio projects. Re-downloading large video files all the time, and with Logic Pro I can no longer see my recents when I open projects from my dropbox. I keep everything important on dropbox so this is an issue for me.
I am having to check every time I open a project that files are not online only. For example, when a file file is created or added to an existing Logic project that I have switched to offline, it will make the new files online only and cause issues.
The attached screenshot shows what happens when I open a project with multiple files and that have switch to online only without asking me - or at least that is what I assume is the issue. Whenever this happens I just have to hard shutdown my Mac.
I decided to re-download Sync to compare and see if it has the same issue, and it does not. Sync does not make things online only unless you tell it to nor does it have to be saved in a particular place on my Mac.
So my question is, why does Dropbox have to do this but Sync doesn't?
And has anyone had any joy with getting this update to flow well with their work projects? Currently I am thinking about switching away.
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Hi Megan!
Thank you for your answer. Just to let you know, although it is not supposed to sync Logic Pro and others' packages, Dropbox does it! If Logic Pro doesn't remember the last project opened if it's located in a Dropbox folder is another thing – it is my case!
So the \"no sync\" condition is not as bad as it seems.
Thank you for your answer. Just to let you know, although it is not supposed to sync Logic Pro and others' packages, Dropbox does it! If Logic Pro doesn't remember the last project opened if it's located in a Dropbox folder is another thing – it is my case!
So the \"no sync\" condition is not as bad as it seems.
Thank you very much!
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Perhaps I'm blind, but can someone quote me the part in the article where it says Dropbox doesn't support Logic project packages? Because it doesn't say that. I'm starting to think perhaps Megan is a bot
Broken record alert: \"Projects\" are not \"libraries\". Libraries indeed are mentioned in the article
Perhaps I'm blind, but can someone quote me the part in the article where it says Dropbox doesn't support Logic project packages? Because it doesn't say that. I'm starting to think perhaps Megan is a bot
Broken record alert: \"Projects\" are not \"libraries\". Libraries indeed are mentioned in the article
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Right, Megan's answer isn't accurate. FCPX won't even let you save projects to cloud storage (see screenshot below), whereas as I mentioned in my original post, Logic projects can be saved to iCloud Drive and will show up in Recent if opened from there.
I still think it's more of a general issue with Apple's cloud storage protocols than with Dropbox in particular, because again, projects stored in Google Drive for Desktop have the same issue of not showing up in Recent. But the issue is not, as far as I can tell, that Logic projects can't be stored in the cloud.
Right, Megan's answer isn't accurate. FCPX won't even let you save projects to cloud storage (see screenshot below), whereas as I mentioned in my original post, Logic projects can be saved to iCloud Drive and will show up in Recent if opened from there.
I still think it's more of a general issue with Apple's cloud storage protocols than with Dropbox in particular, because again, projects stored in Google Drive for Desktop have the same issue of not showing up in Recent. But the issue is not, as far as I can tell, that Logic projects can't be stored in the cloud.
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Unclear whether they will eventually be forced to play ball.
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Dropbox Staff
