You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Shawn V.2
10 years agoNew member | Level 1
Ipad and Iphone viewing of long file names
Our company is having the issue that on the mobile app (using the ipad or iphone) often times the file name is too long to properly view what we are opening. I want to be able to read the entire file...
- 7 years ago
Well, bugger me, Dropbox has finally fixed this with the latest update. I thought to re-check this today after the latest change, and straight away could see the filenames are displayed differently. The font is smaller, and the filename is truncated in the middle, so I can read the start of the file name, but also the end which is (with my file-naming convention), typically the differentiator. But the kicker is what happens with the display pane. It is now possible to close that — there’s a small “x” in the top left corner of the display/preview pane — and once that closes, the left pane with the file names expands to full screen view! And voila! I can now see the full long file names. Dropbox: THAT is the way to take advantage of the larger screen on an iPad, especially the 12.9” model. I’m still annoyed it took so long to remedy, but thank you for finally doing it.
Mark R.96
9 years agoNew member | Level 2
Wow, Dropbox is losing $7000/year of business because of this problem?
Hey, yoo hoo Dropbox staff! (Yes, you) 🙂
I want to remind multiple different bug-reporters here are paying users that pay hundreds or thousands dollars. We aren't "Free Dropbox Whiners".
A suggested easy fix (mockup screenshot): http://i.imgur.com/BAULGXQ.jpg
...Dropbox Employees: You're doing a good job, but please remind managers of this thread and show them the image.
...Dropbox Management: Please highlight this at future meetings.
...Dropbox Investors: Why is Dropbox leaving money on the table? This is a warning canary for investors/IPO if Dropbox is unable to quickly fix easy low-lying apples like these in less than 12 months.
...Dropbox Human Resources: You need resources to fix "low lying apple bugs".
...Dropbox Ticket Triage: I realize you're trying to do a business case for "which bugs has the most upvotes". Yes, I know you're worried about the urgent bugfixes and critical security holes. But why not have one developer resource solely focussed on "Low Lying Apple" fixes like these to "Keep The Cash Flowing"?? Sometimes specific bugs are so hard to describe (yet are easy to fix -- I am an XCode Developer and I can tell you that this bugfix would take only 4 hours to do -- that's less than $200 of developer time -- and even for expensive QA on all iPads in existence, it would still be less than $500 of QA testing time).
This bug has many separate reports by different people (other than me):
iPad Long Filename Feedback (example 1)
https://www.dropboxforum.com/hc/en-us/community/posts/202197529-Ipad-and-Iphone-viewing-of-long-file-names
iPad Long Filename Feedback (example 2)
http://forums.whirlpool.net.au/archive/2293199
iPad Long Filename Feedback (exhibit 3)
https://www.dropboxforum.com/hc/en-us/community/posts/203317409-Ipad-app-file-names
iPad Long Filename Feedback (exhibit 4)
https://www.dropboxforum.com/hc/en-us/community/posts/203977145-Truncated-file-names-In-iOS-apps
iPad Long Filename Feedback (exhibit 5)
https://www.dropboxforum.com/hc/en-us/community/posts/201674909-iPad-app-question
iPad Long Filename Feedback (exhibit 6)
https://www.dropboxforum.com/hc/es/community/posts/202139715--iPad-Mini-How-can-I-change-the-width-of-the-file-menu-so-filenames-become-easier-to-read
iPad Long Filename Feedback (exhibit 7)
https://www.dropboxforum.com/hc/pt/community/posts/202253959-How-can-I-check-the-full-filenames-in-dropbox-for-ios
iPad Long Filename Feedback (exhibit 😎
https://www.dropboxforum.com/hc/pt/community/posts/203738293-How-do-I-view-long-Dropbox-file-names-on-Dropbox-website-iPad-and-iPhone
iPad Long Filename Feedback (exhibit 9)
https://www.reddit.com/r/dropbox/comments/2jq0kd/is_it_possible_to_see_full_file_names_in_ipad_app/
iPad Long Filename Feedback (exhibit 10)
http://www.ipadforums.net/threads/dropbox-abbreviated-filenames.88659/
...and more I've not listed. I've only listed 10 for brevity.
If all of this was a SINGLE thread, there would be HUNDREDS of upvotes.
REASON: Why are there many threads?
They are hard to do one search term for, because of different terms like "long filenames ipad", "truncated names iPad", "cut off names", "files chopped off" and other names that are completely independent searches. So it is hard for people to find these and upvote them.
A suggested easy fix (mockup screenshot): http://i.imgur.com/BAULGXQ.jpg
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!