You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Agehrt's avatar
Agehrt
New member | Level 2
6 years ago

iOS App not showing push notifications when files are added to a shared folder.

Not getting notifications when a new file is added To a shared folder by other users in folder. iOS software and Dropbox iOS app updated to current versions and all settings in iOS for app notificati...
Mobile
Notifications
Setting up the apps
  • Daphne's avatar
    Daphne
    6 years ago
    Hey there Agehrt,
     
    Currently the mobile app’s push notifications include shared folder invitations and when individual files are shared with you. This doesn’t include when new files are added to a shared folder.
     
    I’d be more than happy to pass along your comments to our dev team for review about notifications for new shared folder additions.
     
    Hope this helps to clarify the matter - Thanks!
Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff
6 years ago
Hey there Agehrt,
 
Currently the mobile app’s push notifications include shared folder invitations and when individual files are shared with you. This doesn’t include when new files are added to a shared folder.
 
I’d be more than happy to pass along your comments to our dev team for review about notifications for new shared folder additions.
 
Hope this helps to clarify the matter - Thanks!
  • bpmcclane's avatar
    bpmcclane
    Helpful | Level 6
    6 years ago
    Yes, pass this on to the development team! I’d really like real-time push notification when an addition or deletion is made in a shared folder.
    Please get this done!
      • bpmcclane's avatar
        bpmcclane
        Helpful | Level 6
        6 years ago
        The link supplied to “share an idea” did not direct me to an area to share an idea. I did post to the forum, though.
        bp

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!