Using the Files App on iOS 11 - on my 11.2 iPhone 7 Plus everything works perfectly. From the Files App I see thumbnail representation of Dropbox files, I tap the file (e.g. a PDF) and it downloads a...
Hi HCeeP, if the files are not visible on the events page or the deleted files page, then it wouldn't be possible to recover them, unfortunately, even with a rollback of the account.
We've unfortunately also noticed this on iOS 11.2. We're currently working on a fix, but in the meantime you should be able to get things back to normal by rebooting the device once by the standard method of just holding the power button, swiping to power off and turning the device back on (or, for iPhone X users to hold the volume up button and the right side button until the options show up!)
This should be fixed in a future release. In the meantime, we've noticed a lot of Files-related issues to be fixed in 11.2, so you should have a smoother experience overall after this first initial hiccup. Apologies for the inconvenience!
I have the same problem with the latest version of iOS. The problem has come to update to the latest version of Dropbox. It is impossible to download the documents through the Files application. The icon is left spinning all the mouse and puts waiting for download. This is exasperating. It is a very fat failure. I hope the dropbox professionals will fix it soon. Thank you very much. A greeting.
I too am still having this problem. Initially when I updated to 11.2 everything was working well. However, about a week ago I needed to restore my iPad 10.5 to an iCloud backup. Since then I am back in the same boat. The most recent Dropbox update yesterday also did not fix anything. My workaround for the time being has been to open dropbox, export the file to iCloud Drive, and then use it from there. It is really annoying, but it is a workaround for now.
Hey folks! I wanted to give a progress update on this here.
First and foremost thank you all for your patience while we continue to debug the issue. We have identified a fix and it should be out to everyone very soon.
For those who are experiencing this issue in the meantime, the only workaround is to restart the device. We find that this bug most commonly occurs when upgrading iOS to 11.2.x from 11.1 or 11.0, or in very rare situations when upgrading from release to release.
Once again, I personally apologize for the time it's taken to resolve this as it's been pretty tough to pin down and reproduce. I'll make sure to bump this thread again when it's on the store!
The issues have been reported on the Connected Podcast as well: https://overcast.fm/+FXx6LVqac/1:24:51 Really hope a fix is coming soon, this has been very frustrating. Thank you for your hard work and patience as well :)
Hey again! Just wanted to close the loop here and let y’all know that this has since been fixed as of 82.2, which has been available for a couple weeks. We do have a few additional fixes in the works, and those will likely roll out in the few releases as well.
Thanks everyone for your patience!
CC_JF
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From the Files App I see thumbnail representation of Dropbox files, I tap the file (e.g. a PDF) and it downloads a...","body@stringLength":"760","rawBody":"
Using the Files App on iOS 11 - on my 11.2 iPhone 7 Plus everything works perfectly. From the Files App I see thumbnail representation of Dropbox files, I tap the file (e.g. a PDF) and it downloads and opens. On my 9.7 iPad Pro also running 11.2 - same Dropbox account - same files - no thumbnails, and every file tap results in “Waiting to download” and a spinning circle forever.
Cleared cache, no Dropbox pin, turned off 2FA, deleted and reinstalled both Dropbox and Files App and same result. Contacted Dropbox Support and got boilerplate “use our app instead of Apple’s” mindless response. Apple support says it is a Dropbox issue. I just want it to work like it does on the phone.
Any suggestions?
","kudosSumWeight":1,"postTime":"2017-12-05T17:10:15.718-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Dropbox Plus","text":"Dropbox Plus","time":"2022-04-08T10:54:51.806-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Mobile","text":"Mobile","time":"2019-05-29T03:19:52.361-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:Setting up the apps","text":"Setting up the apps","time":"2019-05-29T04:29:42.050-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDQ","node":{"__typename":"Tag","id":"tag:Third Party Integrations","text":"Third Party Integrations","time":"2019-05-29T04:29:38.303-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:255446_4"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":25890},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"
Using the Files App on iOS 11 - on my 11.2 iPhone 7 Plus everything works perfectly. From the Files App I see thumbnail representation of Dropbox files, I tap the file (e.g. a PDF) and it downloads and opens. On my 9.7 iPad Pro also running 11.2 - same Dropbox account - same files - no thumbnails, and every file tap results in “Waiting to download” and a spinning circle forever.
Cleared cache, no Dropbox pin, turned off 2FA, deleted and reinstalled both Dropbox and Files App and same result. Contacted Dropbox Support and got boilerplate “use our app instead of Apple’s” mindless response. Apple support says it is a Dropbox issue. I just want it to work like it does on the phone.
Any suggestions?
"},"Conversation:conversation:255446":{"__typename":"Conversation","id":"conversation:255446","solved":true,"topic":{"__ref":"ForumTopicMessage:message:255446"},"lastPostingActivityTime":"2022-07-26T04:04:33.641-07:00","lastPostTime":"2018-02-16T04:59:56.769-08:00","unreadReplyCount":31,"isSubscribed":false},"ModerationData:moderation_data:255446":{"__typename":"ModerationData","id":"moderation_data:255446","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:255446_4":{"__typename":"Revision","id":"revision:255446_4","lastEditTime":"2022-07-26T04:04:33.641-07:00"},"ForumReplyMessage:message:256179":{"__typename":"ForumReplyMessage","id":"message:256179","conversation":{"__ref":"Conversation:conversation:255446"},"author":{"__ref":"User:user:491071"},"revisionNum":1,"uid":256179,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"subject":"Re: iOS 11 Files App iPad - waiting to download","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:256179"},"parent":{"__ref":"ForumTopicMessage:message:255446"},"body":"
Hey folks! iOS Engineer on the Files.app here.
\n
\n
We've unfortunately also noticed this on iOS 11.2. We're currently working on a fix, but in the meantime you should be able to get things back to normal by rebooting the device once by the standard method of just holding the power button, swiping to power off and turning the device back on (or, for iPhone X users to hold the volume up button and the right side button until the options show up!)
\n
\n
This should be fixed in a future release. In the meantime, we've noticed a lot of Files-related issues to be fixed in 11.2, so you should have a smoother experience overall after this first initial hiccup. Apologies for the inconvenience!
","body@stringLength":"763","rawBody":"
Hey folks! iOS Engineer on the Files.app here.
\n
\n
We've unfortunately also noticed this on iOS 11.2. We're currently working on a fix, but in the meantime you should be able to get things back to normal by rebooting the device once by the standard method of just holding the power button, swiping to power off and turning the device back on (or, for iPhone X users to hold the volume up button and the right side button until the options show up!)
\n
\n
This should be fixed in a future release. In the meantime, we've noticed a lot of Files-related issues to be fixed in 11.2, so you should have a smoother experience overall after this first initial hiccup. Apologies for the inconvenience!
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Hey folks! I wanted to give a progress update on this here.
\n
\n
First and foremost thank you all for your patience while we continue to debug the issue. We have identified a fix and it should be out to everyone very soon.
\n
\n
For those who are experiencing this issue in the meantime, the only workaround is to restart the device. We find that this bug most commonly occurs when upgrading iOS to 11.2.x from 11.1 or 11.0, or in very rare situations when upgrading from release to release.
\n
\n
Once again, I personally apologize for the time it's taken to resolve this as it's been pretty tough to pin down and reproduce. I'll make sure to bump this thread again when it's on the store!
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Hey again! Just wanted to close the loop here and let y’all know that this has since been fixed as of 82.2, which has been available for a couple weeks. We do have a few additional fixes in the works, and those will likely roll out in the few releases as well.
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Thanks everyone for your patience!
\n
CC_JF
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iOS 11 Files App iPad - waiting to download","moderationData":{"__ref":"ModerationData:moderation_data:256180"},"body":"Thanks so much for the reply! That’s such a relief :-)","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"54","kudosSumWeight":0,"repliesCount":0,"postTime":"2017-12-11T06:45:31.748-08:00","lastPublishTime":"2017-12-11T06:45:31.748-08:00","metrics":{"__typename":"MessageMetrics","views":6267},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:255446/message:256180","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Rank:rank:46":{"__typename":"Rank","id":"rank:46","position":29,"name":"Explorer | Level 3","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:441681":{"__typename":"User","id":"user:441681","uid":441681,"login":"MarcusOng","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-07-17T06:23:40.687-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-8.svg?time=0"},"rank":{"__ref":"Rank:rank:46"},"entityType":"USER","eventPath":"community:mxpez29397/user:441681"},"ModerationData:moderation_data:256887":{"__typename":"ModerationData","id":"moderation_data:256887","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:256887":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:441681"},"id":"message:256887","revisionNum":1,"uid":256887,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:256179"},"conversation":{"__ref":"Conversation:conversation:255446"},"subject":"Re: iOS 11 Files App iPad - waiting to download","moderationData":{"__ref":"ModerationData:moderation_data:256887"},"body":"It’s not working for me...","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"26","kudosSumWeight":0,"repliesCount":0,"postTime":"2017-12-15T19:34:33.442-08:00","lastPublishTime":"2017-12-15T19:34:33.442-08:00","metrics":{"__typename":"MessageMetrics","views":6127},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:255446/message:256887","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:571976":{"__typename":"User","id":"user:571976","uid":571976,"login":"Wagemakers","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-12-18T12:30:06.582-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-1.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:571976"},"ModerationData:moderation_data:257119":{"__typename":"ModerationData","id":"moderation_data:257119","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:257119":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:571976"},"id":"message:257119","revisionNum":1,"uid":257119,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:256179"},"conversation":{"__ref":"Conversation:conversation:255446"},"subject":"Re: iOS 11 Files App iPad - waiting to download","moderationData":{"__ref":"ModerationData:moderation_data:257119"},"body":"
I still have the problem with waiting for download and cannot really find a solution on the forum. Can someone please help me out?
Or is the update coming any soon?
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Any news on a full Dropbox - iOS 11 File integration? I mean: Tags support.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"114","kudosSumWeight":0,"repliesCount":0,"postTime":"2017-12-19T07:24:20.198-08:00","lastPublishTime":"2017-12-19T07:24:20.198-08:00","metrics":{"__typename":"MessageMetrics","views":6006},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:255446/message:257244","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:578156":{"__typename":"User","id":"user:578156","uid":578156,"login":"London333","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-12-28T03:57:40.448-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-7.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:578156"},"ModerationData:moderation_data:258053":{"__typename":"ModerationData","id":"moderation_data:258053","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:258053":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:578156"},"id":"message:258053","revisionNum":1,"uid":258053,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:256179"},"conversation":{"__ref":"Conversation:conversation:255446"},"subject":"Re: iOS 11 Files App iPad - waiting to download","moderationData":{"__ref":"ModerationData:moderation_data:258053"},"body":"
I have the same problem with the latest version of iOS. The problem has come to update to the latest version of Dropbox. It is impossible to download the documents through the Files application. The icon is left spinning all the mouse and puts waiting for download. This is exasperating. It is a very fat failure. I hope the dropbox professionals will fix it soon. Thank you very much. A greeting.
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Hi,
happy 2018!
problem still there (iPad 10.5 on iOS 11.2.1 and last 78.2.2 from today, january 3rd)
any news ? Rebooting device several Time a day is not an acceptable workaround for my worflow...
Thanks,
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Initially when I updated to 11.2 everything was working well. However, about a week ago I needed to restore my iPad 10.5 to an iCloud backup. Since then I am back in the same boat. The most recent Dropbox update yesterday also did not fix anything. My workaround for the time being has been to open dropbox, export the file to iCloud Drive, and then use it from there. It is really annoying, but it is a workaround for now.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-01-03T06:54:49.792-08:00","lastPublishTime":"2018-01-03T06:54:49.792-08:00","metrics":{"__typename":"MessageMetrics","views":5331},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:255446/message:258734","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:587274":{"__typename":"User","id":"user:587274","uid":587274,"login":"pleroma","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-01-09T06:59:13.080-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:587274"},"ModerationData:moderation_data:259639":{"__typename":"ModerationData","id":"moderation_data:259639","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:259639":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:587274"},"id":"message:259639","revisionNum":1,"uid":259639,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:256179"},"conversation":{"__ref":"Conversation:conversation:255446"},"subject":"Re: iOS 11 Files App iPad - waiting to download","moderationData":{"__ref":"ModerationData:moderation_data:259639"},"body":"i tried。didn’t work","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"19","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-01-09T07:01:34.187-08:00","lastPublishTime":"2018-01-09T07:01:34.187-08:00","metrics":{"__typename":"MessageMetrics","views":5000},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:255446/message:259639","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:589263":{"__typename":"User","id":"user:589263","uid":589263,"login":"Rvcssty","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-01-11T07:51:38.112-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-8.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:589263"},"ModerationData:moderation_data:259972":{"__typename":"ModerationData","id":"moderation_data:259972","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:259972":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:589263"},"id":"message:259972","revisionNum":1,"uid":259972,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:256179"},"conversation":{"__ref":"Conversation:conversation:255446"},"subject":"Re: iOS 11 Files App iPad - waiting to download","moderationData":{"__ref":"ModerationData:moderation_data:259972"},"body":"
Tried this, still not working.
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Next, please, try to add iOS Files Tag feature...","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"61","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-01-23T01:55:14.752-08:00","lastPublishTime":"2018-01-23T01:55:14.752-08:00","metrics":{"__typename":"MessageMetrics","views":4633},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:255446/message:261931","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:243835":{"__typename":"User","id":"user:243835","uid":243835,"login":"Nicolas R.14","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-04-22T16:38:00.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:45"},"entityType":"USER","eventPath":"community:mxpez29397/user:243835"},"ModerationData:moderation_data:262416":{"__typename":"ModerationData","id":"moderation_data:262416","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:262416":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:243835"},"id":"message:262416","revisionNum":2,"uid":262416,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:261890"},"conversation":{"__ref":"Conversation:conversation:255446"},"subject":"Re: iOS 11 Files App iPad - waiting to download","moderationData":{"__ref":"ModerationData:moderation_data:262416"},"body":"The issues have been reported on the Connected Podcast as well: https://overcast.fm/+FXx6LVqac/1:24:51 Really hope a fix is coming soon, this has been very frustrating. Thank you for your hard work and patience as well :)","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"repliesCount":0,"postTime":"2018-01-25T12:20:50.670-08:00","lastPublishTime":"2018-01-25T12:21:51.546-08:00","metrics":{"__typename":"MessageMetrics","views":3878},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:255446/message:262416","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-shared/client/components/nodes/NodeAvatar-1744039679000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeAvatar-1744039679000","value":{"altTitle":"Node avatar for {nodeTitle}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeDescription-1744039679000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeDescription-1744039679000","value":{"description":"{description}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1744039679000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1744039679000","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"101001016","messageSubject":"ios-11-files-app-ipad---waiting-to-download","messageId":"255446","replyId":"256179"},"buildId":"FP3zsFp6DJl70wDujOvtu","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"dropbox","openTelemetryServiceVersion":"25.3.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/nodes/NodeActionButtonWidget/NodeActionButtonWidget.tsx","./components/nodes/NodeInformationWidget/NodeInformationWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/customComponent/CustomComponentContent/HtmlContent.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/nodes/NodeView/NodeView.tsx","./components/nodes/NodeView/NodeViewCard/NodeViewCard.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/customComponent/CustomComponentContent/TemplateContent.tsx","./components/customComponent/CustomComponentContent/CustomComponentScripts.tsx"],"appGip":true,"scriptLoader":[]}
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