You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Hal MacLean's avatar
Hal MacLean
Explorer | Level 4
4 years ago

Install headless on Linux 20.04 RUST PANICKING

Hi - looking for ideas on this, as it is the first time I've seen it... I download and install the client app on a Linux Ubuntu 20.04 server, set up on AWS. All seems to go well until I issue: ...
desktop
Error Messages
Install
Linux
Setting up the apps
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Hey Hal MacLean, thanks for reaching out!

Would you mind first checking to see if you have the minimum system requirements for installing and using the Dropbox application on your Linux computer?

Let me know what you find. 
  • halmaclean's avatar
    halmaclean
    Helpful | Level 5
    4 years ago

    Thanks Hannah - it's an AWS EC2 instance with 4 core, 16Gb RAM and 300Gb HDD running Ubuntu 20.04. There's plenty of space on the drive.

    I've had it running on a lower spec machine under Ubuntu 18.04, but not within AWS. It normally works just fine, so I am a little puzzled about this - any suggestions would be great!

  • halmaclean's avatar
    halmaclean
    Helpful | Level 5
    4 years ago

    Hannah - I am not sure if you saw the post - I meet the minimum requirements so I am hoping there is something more that you could suggest.

    Currently I'm attempting to use WebDAV and, occasionally Rsync to get the files I need moved, but they are not uploading reliably and I really need Dropbox to work!

    • ajaymdesai's avatar
      ajaymdesai
      Explorer | Level 4
      4 years ago

      I solved this by moving from Debian turnkey core to ubuntu and then everything worked.

      • halmaclean's avatar
        halmaclean
        Helpful | Level 5
        4 years ago

        ajaymdesai  - Good you got it working! What version of Ubuntu?

        I am having the issue on Ubuntu 20.04, on AWS... 

  • Hal MacLean's avatar
    Hal MacLean
    Explorer | Level 4
    4 years ago

    Hi @Hannah - any further ideas for me to try? Would appreciate anything at all right now!

  • leif_71's avatar
    leif_71
    New member | Level 2
    4 years ago

    Hi, same here:

     

    ~/.dropbox-dist/dropboxd

    RUST PANICKING -- "Failed to run Python command!" at "desktop/app/lib/core/bootstrap/src/python.rs":127

     

    Raspbian (Raspios-buster-i386)

    XFCE Ok
    GTK Ok
    Glib Ok
    Libappindicator Ok
    Nautilus Ok

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!