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cesar_astudillo's avatar
cesar_astudillo
Explorer | Level 3
31 days ago

In Dropbox Paper, I can't check/uncheck tasks by clicking on the Task's checkbox in Chrome

Since roughtly a week ago, in Dropbpox Paper I can't mark tasks as done/undone by clicking on their check box in Chrome. I can still do it in Safari though. Anyone with the same problem?

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi cesar_astudillo, thanks for bringing this to our attention.

     

    Could you try using Chrome in incognito/private browsing mode without any extensions running to see if this helps?

     

    Keep me updated with any progress!

  • SumiTheDawg's avatar
    SumiTheDawg
    Explorer | Level 3

    I am having the same problem in Safari on Mac. It works for me in Firefox. 

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff

      Hi SumiTheDawg, could you check the same steps I suggested for Chrome on Safari to see if this helps?

      • SumiTheDawg's avatar
        SumiTheDawg
        Explorer | Level 3

        Hi Jay,

         

        It works fine in a Private window in Safari in which all extensions get disabled by default.

         

        I then went through all the extensions in a non-private window, one by one, and I think I narrowed it down to one for my Readwise Reader app, "Save to Reader." It is the only extension I have that seems to cause the issue. Hope that helps. I can work around this for now.