You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
JonatanLeopardi
6 years agoExplorer | Level 4
I get an error that the program can't start because api-ms-win-core-timezone-l1-1-0.ddl is missing?
I've tried reinstalling the program (several times) but it didn't work. I use the desktop app in my pc and the app in the other devices. I have this issue in my pc (running W7).
Any help?
- 6 years ago
Apply the following update to your system and try again.
Ahiruko
Explorer | Level 4
it say api-ms-win-crt-runtime-l1-1-0.dll is missing and i keep reinstalling dropbox and the same problem happen right away ,please help , is re installing the windows system gonna fix it?
i'm using Win 7
and downloaded the latest vir of dropbox
- Ahiruko6 years agoExplorer | Level 4
Rich
my windows is 7 32 bit, i can't find the update in the page you posted ! is re installing my windows gonna fix the problem ?or should i try this advanced reinstall ?
- Rich6 years agoSuper User II
Ahiruko wrote:
my windows is 7 32 bit, i can't find the update in the page you posted
The 32 bit update is on the same page, directly above the 64 bit update. You want the x86 file for Windows 7.
- constanza_6 years agoNew member | Level 2
Just FYI, this update will only be possible if you have the Windows 7 Service Pack 1 (SP1) installed. Otherwise, you'll have to do that first. :)
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!