You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

RS-973's avatar
RS-973
Helpful | Level 6
3 years ago

I freshly installed Dropbox on my computer, but it's not syncing

Files are not downloading. Reinstalling has not fixed the issue. There is more than enough hard disk space to fit everything. All files in the "Sync History" tab are "waiting to Sync". Ran...
Desktop
Dropbox Basic
Error Messages
Setting up the apps
Sync
  • RS-973's avatar
    RS-973
    3 years ago

    On a whim, I disabled Proxy detection from "Autodetect" to "No Proxy" and it has resolved the issue.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi RS-973, thanks for getting back to us on this matter.

 

If you need any further assistance in the future, please let us know!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions