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Forum Discussion
I can't activate File Provider on my Dropbox desktop application on Mac OS 15.1
I'm trying to debug a problem a user of my macOS application has, where it won't read files on an external drive handled by Dropbox. The files are in `~/Library/CloudStorage/Dropbox/`, which I assume...
Hi Petter123, sorry for jumping in. Can you clarify what’s your Dropbox folder’s current location on your local disk (as shown under the Sync tab of your app preferences)? Can you walk me through the steps you took to move your Dropbox folder over your local device?
As for supporting Dropbox for macOS on File Provider on an external drive, this is currently still in beta, so it may not be available to everyone, even if you fulfill the requirements (as outlined at the top of this Help Center article).
Feel free to install the Dropbox beta version though on your computer, as this may help.
I linked to that article in my original post. It would be nice with any kind of explanation of why I'm not eligible.
Nancy
Dropbox Staff
Dropbox StaffHi Petter123, sorry for jumping in. Can you clarify what’s your Dropbox folder’s current location on your local disk (as shown under the Sync tab of your app preferences)? Can you walk me through the steps you took to move your Dropbox folder over your local device?
As for supporting Dropbox for macOS on File Provider on an external drive, this is currently still in beta, so it may not be available to everyone, even if you fulfill the requirements (as outlined at the top of this Help Center article).
Feel free to install the Dropbox beta version though on your computer, as this may help.
Thanks for replying. I missed this, as I was trying to replicate the bug report using Google Drive instead, with some success. I'll see if I can get the beta version installed, and whether that helps.
