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Forum Discussion

Jeka1's avatar
Jeka1
Helpful | Level 5
26 days ago

I can't access the Dropbox site from my computer, why?

Can't access Dropbox.com from computer, get the error: NET::ERR_CERT_COMMON_NAME_INVALID The app on my phone and my computer don't synchronise
Error Messages
Web
  • Jeka1's avatar
    Jeka1
    24 days ago
    Hi.
    I've reinstalled Dropbox app on my computer, and now it's working.

    Thanks for your help 👍
Jeka1's avatar
Jeka1
Helpful | Level 5
Yes, the mentioned things are up to date, and the date and time are correct.
But sync isn't working.
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
25 days ago

Hi Jeka1, thanks for bringing this to our attention.

 

Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

 

Is the Dropbox desktop application installed and running on your machine?

 

This will help me to assist further!

  • Jeka1's avatar
    Jeka1
    Helpful | Level 5
    24 days ago
    Hi.
    I've reinstalled Dropbox app on my computer, and now it's working.

    Thanks for your help 👍

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